Hira Noman
Point Cook
Summary
Dynamic and dedicated professional with a proven track record at McDonald's, excelling in customer service and food preparation. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining safety standards, consistently exceeding performance expectations while fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
11.2023 - Current
- Executed tasks such as order taking, food preparation, and cash handling while upholding cleanliness standards.
- Provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted with food preparation and assembly, following established procedures.
- Operated kitchen equipment safely and efficiently during peak hours.
- Collaborated with team members to meet customer demands promptly.
- Supported inventory management by restocking supplies as necessary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Increased customer satisfaction with prompt and accurate order taking.
Crew Member
McDonald's
10.2021 - 07.2023
- Provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted with food preparation and assembly, following established procedures.
- Operated kitchen equipment safely and efficiently during peak hours.
- Collaborated with team members to meet customer demands promptly.
- Supported inventory management by restocking supplies as necessary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Increased customer satisfaction with prompt and accurate order taking.
Education
Bachelor Of Commerce - Commerce
Karachi University
01.2008
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Verbal and written communication
- Food preparation
- Learning agility
- Crew leadership
- Safety
- Hospitality service expertise
Languages
English
Full Professional
Timeline
Crew Member
McDonald's
11.2023 - Current
Crew Member
McDonald's
10.2021 - 07.2023
Bachelor Of Commerce - Commerce
Karachi University
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