Jodie Marie Ohlson

Responsible for overseeing Traffic Management on worksites, prioritising worker safety and facilitating the safe movement of vehicles and pedestrians. Additionally, maintaining a positive reputation for the company among clients and the general public.

Duties:

• Perform all tasks associated with traffic management.

• Use of Stop/Slow Bat or Booms to control traffic.

• Implement and monitor Traffic Management Plans and Traffic Guidance Schemes.

• Complete company safety checklists and risk assessments.

• Complete required paperwork.

• Report on-site hazards and near misses.

• Monitor traffic flow to ensure safety is always maintained and safe operation.

• Provide excellent on-site service to all clients, ensuring their needs are met to the highest standard.

My experience in Civil/Road construction on the Westconnex and Landlease TNR3 projects has provided me with valuable expertise in traffic management and compliance.

As a new traffic controller, I quickly learnt the skills required to perform my role safely and efficiently.

Duties:

• Perform all tasks associated with traffic management for works or events.

• Use of Stop/Slow Bat to control traffic.

• Implement and monitor operational traffic management plans.

• Complete vehicle pre-start checks.

• Load and unload vehicles with signage and equipment.

• Complete required paperwork.

• Complete site hazard assessments and implement control measures to suit the site.

• Report on site hazards and near misses.

• Obey instructions from team leaders, foremen, or inspectors and auditors.

• Control traffic, pedestrians, and cyclists to protect maintenance workers, work crews and members of the public.

Collaborating within a team of sales professionals to assist customers with selection of their mobile telephone and/or digital media device needs for this leading telecommunications retailer.

My key responsibilities include pro-actively engaging with customers to understand their needs and matching those with a suitable product, Resolving Customer complaints and product returns issues in a highly efficient manner, sometimes within tense situations.

A major part of my role is to ensure my colleagues and I are complying with all relevant company/legislative guidelines, this is especially critical during busy or high-pressure periods.

I initially joined Vodafone as a sales assistant, where it was my job to provide excellent levels of customer service and meet and then exceed sales targets.

I was quickly given the responsibility of supporting the day to day running of the store and mentoring other team members/new starters using my product knowledge and skills.

As a result of my achievements, I was subsequently promoted to assistant store manager then store manager (over two years). As a store manager my main duties include recruitment of staff, team management and development, general admin including stock control, accounts administration, roistering of staff, etc.

A leading telecommunications provider and retailer specializing in mobile phones, mobile data, internet, landlines and accessories. It was my job to sell individual telecommunication solutions either in store or via direct calling to a diverse customer base.

I often carried out the following tasks: Introducing customers to all the telecommunications products and services that were on offer, educating customers with the products, and making sure customers were familiar with the company's appropriate terms and conditions to ensure a high level of customer service.

As a team member within a thriving sales environment, I consistently exceeded sales targets within tight deadlines - achieving KPI's and mystery shopper results of 95% and above.