Hira Reid
Brisbane,QLD
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Picker Packer
Amart Furniture
04.2013 - 07.2017
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
Dispatch Supervisor
Amart Furniture
07.2017 - 04.2019
- Directed dispatching and tracking of 6 fleet vehicles.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Supervised team of 2 - 8 employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Upskilled team members in all areas in the department to provide flexibility.
Production Supervisor
Amart Furniture
04.2019 - 09.2020
- Resolved issues quickly to maintain productivity goals.
- Managed team of 12 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Shift Manager
Amart Furniture
09.2020 - 11.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Established team priorities, maintained schedules and monitored performance.
Inbound Manager/Supervisor
Amart Furniture
11.2022 - 07.2023
- Planned Containers on a weekly/daily weekly basis, prioritising based on arrival dates to exclude company charges.
- Worked closely with contractors to resolve problems.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Maintained safe work environment and confirmed current compliance with OHS.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
Loganlea State High School
Loganlea, QLD09.2012
Skills
- Monitor Equipment
- Productivity Performance
- Time Management
- Handheld Scanners
- Heavy Machinery Operation
- Driver Communications
- Work Crew Dispatching
- Service Requests
- Stocking and Organization
- Desktop and Laptop Computers
Timeline
Inbound Manager/Supervisor
Amart Furniture
11.2022 - 07.2023
Shift Manager
Amart Furniture
09.2020 - 11.2022
Production Supervisor
Amart Furniture
04.2019 - 09.2020
Dispatch Supervisor
Amart Furniture
07.2017 - 04.2019
Picker Packer
Amart Furniture
04.2013 - 07.2017
Loganlea State High School