Hira Asif Arain
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
14
14
years of professional experience
Work History
Student Intern
Metro South Health
2024.03 - Current
- Placement of 13 weeks as part of Work-Integrated Learning which is a requirement for completion of Masters degree in Health Services Management.
- Working under the department of Infrastructure and Asset Management
- Handling an independent project in the Aged Care Sector.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
- Assisted with project management tasks, leading to more efficient execution and timely completion of projects.
Dental Assistant
Brisbane Dental Studio
2022.12 - Current
- Assisted during routine dental procedures such as cleanings, extractions, operative and endodontic procedures.
- Logged patient data during exams and procedures.
- Obtained and developed dental radiographs
- Managed dental inventory by monitoring stocks frequently.
- Prepare patients daily to undergo dental procedures and assist dentists with sterilising instruments, setting up instrument trays and preparing materials.
- Schedule appointments, fill in insurance documents, prepare bills and receive payment for dental services.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
General Dentist
Dr. Asif Niaz Arain & Associates
2016.12 - 2022.07
- Created treatment plans for patients in accordance with their overall health history and dental diagnosis
- Performed surgical and non-surgical tooth extractions
- Experienced in scaling and root planning
- Planned treatment and designed fixed and removable prosthetic appliances
- Performed crown preparation for fixed prosthetics (crowns and bridges) and removable prosthetics (dentures)
- Educated patients on proper oral hygiene practices, leading to improved overall oral health.
- Participated actively within community events promoting oral health awareness and offering dental screenings, highlighting the importance of preventive care measures.
- Mentored junior dentists by sharing knowledge about best practices in dentistry and discussing complex cases together for better decision making.
- Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.
- Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
- Collaborated with dental hygienists and assistants to provide efficient and high-quality care to patients.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
Dental Resident
Altamash Institute of Dental Medicine
2015.11 - 2016.11
- Learnt different approaches to diagnosing and making appropriate treatment plans for patients
- Trained in carrying out non-surgical endodontic procedures
- Oral surgery experience in respect to surgical and non-surgical extractions
- Extensive training in periodontics including scaling and root planning and gingivectomy
- Advanced training in cases assessment and treatment planning of fixed and removable prosthesis
- Enhanced patient experience with a calm and empathetic demeanour, addressing concerns and answering questions.
- Increased efficiency during procedures by mastering the use of various dental tools and technologies like digital radiography equipment.
- Developed rapport with diverse populations served at the clinic, facilitating communication and building trust between patients and dental care providers.
- Provided preventive care and guidance to promote good dental hygiene.
Sales Team Member
Habitt Home Store
2010.08 - 2012.08
- Provided customers with great service and experience at the store
- Communicated product knowledge to increase sales
- Supported management by completing project lists based on the needs of the business
- Managed incoming phone calls and emails
- Maintained integrity of all visual display presentation
- Upheld all store policies and procedures
- Worked towards targets and KPI's to reach budget
- Helped customers locate products and checked store system for merchandise at other sites.
- Analyzed market trends to identify potential customers and new sales opportunities.
Education
Master of Science - Advanced Health Services Management
Griffith University
Brisbane, QLD06.2024
Bachelor of Dental Surgery - Dentistry (Pre-Dentistry)
Altamash Institute of Dental Medicine
Karachi,Pakistan01.2015
A-levels -
The Lyceum School
Karachi,Pakistan08.2010
O-levels -
The Mama Parsi Girls' Secondary School
Karachi,Pakistan08.2008
Skills
- Strong verbal and written English communication
- Proficient in Urdu and Hindi
- Ability to take initiative and confidently direct customer interactions
- Good organizational and time management skills
- Ability to work in a team environment
- Excellent interpersonal skills including the ability to build rapport with both customers and suppliers
- Commitment to provide excellent customer service
- Proficient in Microsoft Office
- Decision-Making
- Critical Thinking
- Project Scheduling
- Risk Analysis and Management
- Continuous Improvement
References
References available on request.
Languages
Urdu
Native or Bilingual
English
Full Professional
Timeline
Student Intern
Metro South Health
2024.03 - Current
Dental Assistant
Brisbane Dental Studio
2022.12 - Current
General Dentist
Dr. Asif Niaz Arain & Associates
2016.12 - 2022.07
Dental Resident
Altamash Institute of Dental Medicine
2015.11 - 2016.11
Sales Team Member
Habitt Home Store
2010.08 - 2012.08
Master of Science - Advanced Health Services Management
Griffith University
Bachelor of Dental Surgery - Dentistry (Pre-Dentistry)
Altamash Institute of Dental Medicine
A-levels -
The Lyceum School
O-levels -
The Mama Parsi Girls' Secondary School
Similar Profiles
Catherine DenverCatherine Denver
Doctor at Metro South HealthDoctor at Metro South Health
Sahil KhannaSahil Khanna
Cancer Care Registered Nurse at Metro South HealthCancer Care Registered Nurse at Metro South Health
Angela WilliamsAngela Williams
Registered Nurse, PACU at Metro South HealthRegistered Nurse, PACU at Metro South Health