Bhagirath Jadeja

Managed Multiple sites concurrently. I.e. Coles Express Middle Swan,Highgate & Mt Lawley. Experienced in running Coles Express Bentley and Mosman Park over a short period of time.

• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Managed inventory control, cash control and store opening and closing procedures.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Scheduled and led store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer service orders promptly to increase customer satisfaction.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

• Assisted chef with planning easy but elegant appetizers to spark customer interest.
• Worked as part of team and coordinated team activities in a positive and courteous manner.
• Prepared dishes for customers within the typical time constraints of a busy commercial kitchen using safe food hygiene and work practices
• Integrate knowledge of relevant organization policies and procedures.

• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Accurately operated cash register to process customer payments.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.