HIROMI KELLY
Biggera Waters,Australia
Summary
Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Facial Therapist
Self-employment
11.2023 - Current
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a beauty treatments, including facial massage, skin care for optimal client results.
Remedial Massage Therapist/Manager
Happy Feet Steam Massage
07.2016 - 11.2023
- Supported injury recovery for athletes, implementing targeted sports massage therapies.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Trained, coached and mentored staff.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Massage Therapist
Healer's Touch Natural Therapy
11.2013 - 06.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Shop Assistant
TEMT
03.2013 - 10.2013
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Assisted customers in locating items, ensuring a positive shopping experience.
Massage Therapist
Sun's Massage
03.2012 - 02.2013
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Shop Assistant
Ugg's Sale Associates
09.2011 - 05.2012
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Managed product displays, showcasing new arrivals.
- Increased sales, recommending products based on customer needs and preferences.
Kitchen Hand/Wait Staff Member
Ace Wasabis
02.2011 - 08.2011
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Make different varieties of sushi rolls.
- Served food and beverages promptly with focused attention to customer needs.
- Take an Orders
Office Worker
WILLCOM
08.2009 - 08.2010
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Dental Assistant/Receptionist
Kadowaki Dental Clinic
09.2006 - 08.2009
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Dental Assistant/Receptionist
Matushima Dental Clinic
02.2002 - 08.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Kitchen Hand/Barista/Leadership Team Member
Gotham Deli Cafe
03.2000 - 02.2002
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Education
Diploma of Remedial Massage - Remedial Massage
Academique
Southport, QLD10-2016
Diploma of English - English
English in Paradise
Surfers Paradise, QLD05-2015
Diploma of Education - Food And Nutrition
Seitoku College
Chiba, Japan03-1999
Skills
- Positive Attitude
- Team Collaboration
- Food Preparation
- Kitchen Cleaning and Maintenance
Accomplishments
- Supervised team of 15 staff members.
- Earned Top 10 Most Booked Therapist in 2022.
Certification
- Deploma of KOGAO Facial Massage in Japan 2022
- Deploma of Remedial Therapist 2016
- Qeensland Driver's License
- First Aid Certification
- CPR/AED Certification
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Facial Therapist
Self-employment
11.2023 - Current
Remedial Massage Therapist/Manager
Happy Feet Steam Massage
07.2016 - 11.2023
Massage Therapist
Healer's Touch Natural Therapy
11.2013 - 06.2016
Shop Assistant
TEMT
03.2013 - 10.2013
Massage Therapist
Sun's Massage
03.2012 - 02.2013
Shop Assistant
Ugg's Sale Associates
09.2011 - 05.2012
Kitchen Hand/Wait Staff Member
Ace Wasabis
02.2011 - 08.2011
Office Worker
WILLCOM
08.2009 - 08.2010
Dental Assistant/Receptionist
Kadowaki Dental Clinic
09.2006 - 08.2009
Dental Assistant/Receptionist
Matushima Dental Clinic
02.2002 - 08.2006
Kitchen Hand/Barista/Leadership Team Member
Gotham Deli Cafe
03.2000 - 02.2002
Diploma of Remedial Massage - Remedial Massage
Academique
Diploma of English - English
English in Paradise
Diploma of Education - Food And Nutrition
Seitoku College
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