Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Hiroyo King

Unit3/4-6 Colombo Street Victoria Park,WA
Hiroyo King

Summary

Dynamic professional with a strong background in customer service, honed at Restaurant Marimontess. Proven ability to multitask and collaborate effectively in high-pressure environments. Skilled in safe food handling and enhancing guest experiences, while also excelling in banking transactions at JA Bank, ensuring accuracy and client satisfaction.

Overview

6
years of professional experience
1
Certification

Work History

Restaurant Marimontess

Waitress
01.2013 - 06.2015

Job overview

  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Learned menu items and daily specials to accurately inform customers.
  • Assisted with order taking and processing using point-of-sale systems.
  • Maintained cleanliness of dining area, enhancing overall guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Adapted quickly to high-pressure situations during busy service hours.
  • Demonstrated effective communication skills while engaging with diverse clientele.

JA Bank

Bank Teller
04.2009 - 03.2012

Job overview

  • Processed customer transactions with accuracy and efficiency.
  • Assisted customers with account inquiries and resolved issues promptly.
  • Maintained cash drawer, ensuring compliance with bank policies and procedures.
  • Educated clients on banking products and services to enhance customer satisfaction.

Education

Kochi Nishi High School
Kochi City, Japan

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Safe food handling
  • Hospitality service expertise

Certification

Certificate of Barista Training

Prepare and serve espresso coffee

Use hygienic practices for food safety

Timeline

Waitress

Restaurant Marimontess
01.2013 - 06.2015

Bank Teller

JA Bank
04.2009 - 03.2012

Kochi Nishi High School

Hiroyo King