Hi, I’m
Hiroyo King
Unit3/4-6 Colombo Street Victoria Park,WA
Summary
Dynamic professional with a strong background in customer service, honed at Restaurant Marimontess. Proven ability to multitask and collaborate effectively in high-pressure environments. Skilled in safe food handling and enhancing guest experiences, while also excelling in banking transactions at JA Bank, ensuring accuracy and client satisfaction.
Overview
6
years of professional experience
1
Certification
Work History
Restaurant Marimontess
Waitress
01.2013 - 06.2015
Job overview
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Learned menu items and daily specials to accurately inform customers.
- Assisted with order taking and processing using point-of-sale systems.
- Maintained cleanliness of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted quickly to high-pressure situations during busy service hours.
- Demonstrated effective communication skills while engaging with diverse clientele.
JA Bank
Bank Teller
04.2009 - 03.2012
Job overview
- Processed customer transactions with accuracy and efficiency.
- Assisted customers with account inquiries and resolved issues promptly.
- Maintained cash drawer, ensuring compliance with bank policies and procedures.
- Educated clients on banking products and services to enhance customer satisfaction.
Education
Kochi Nishi High SchoolKochi City, Japan
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Safe food handling
- Hospitality service expertise
Certification
Certificate of Barista Training
Prepare and serve espresso coffee
Use hygienic practices for food safety
Timeline
Waitress
Restaurant Marimontess
01.2013 - 06.2015
Bank Teller
JA Bank
04.2009 - 03.2012