Dynamic leader with proven success in retail operations and educational support, notably at Quality Indian Grocerys. Excelled in customer service and sales growth, enhancing shopping experiences and exceeding sales goals through strategic marketing and visual merchandising. Skilled in multi-tasking and problem-solving, adept at driving team performance and fostering a positive learning environment.
Hi, I’m
Hirpal Kaur
Perth,WA
Summary
Overview
11
years of professional experience
1
Certification
Work History
Lathlain Premiry School
Teacher Assistant
10.2024 - Current
Job overview
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Maintained safety and security by overseeing students in recess environments.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Supported student learning objectives through personalized and small group assistance.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Quality Indian Grocerys
Retail Store Manager
12.2013 - Current
Job overview
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Assisted in recruiting, hiring and training of team members.
Education
ItacPerth, WA
Certificate IV from Teacher Assistance
University Overview
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Stockroom management
- Sales growth
- Store maintenance
- Sales leadership
- Stock management
- Store opening and closing
Certification
School Based Education Support Combo certificate 3 and 4
Languages
English, Hindi, punjabi
Elementary
References
References
Sonia Khana teacher in Lathlain Primary school
Contact number- 0447 573 397
Sandeep kaur EA in Sacred Heart Primary School Thornlie
Contact number- 0469 586 757
Harprit kaur EA in Sacred Heart Primary School Thornlie
Contact Number- 0415 337 657
Timeline
Teacher Assistant
Lathlain Premiry School
10.2024 - Current
Retail Store Manager
Quality Indian Grocerys
12.2013 - Current
Itac
Certificate IV from Teacher Assistance
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