Hiruki Fernando
Mount Gravatt
Summary
Dynamic and results-driven Waitress Trainer at Cinnamon Edge, skilled in team motivation and wine pairing expertise. Successfully onboarded new staff, enhancing service standards and customer satisfaction. Leveraged food safety awareness and role modeling to foster a high-performing team, ensuring efficient operations during peak hours.
Overview
1
1
year of professional experience
Work History
Waitress Trainer
Cinnamon Edge
01.2025 - 08.2025
- Assisted in onboarding new waitstaff through hands-on training and orientation sessions.
- Demonstrated menu knowledge to enhance team understanding of food and beverage offerings.
- Supported team members in maintaining high service standards during peak hours.
- Collaborated with management to implement best practices for customer service efficiency.
Education
Bachelor of Science - Nursing
Queensland University of Technology
Brisbane, QLD06-2027
Skills
- Team motivation
- Body language awareness
- Wine pairing expertise
- Patience and tact
- Food safety awareness
- Role modeling
Languages
English
Full Professional
Timeline
Waitress Trainer
Cinnamon Edge
01.2025 - 08.2025
Bachelor of Science - Nursing
Queensland University of Technology