Accomplished Case Manager with a robust history at Safe Places For Children, adept in case management and relationship building. Spearheaded initiatives improving child outcomes by 30%, showcasing exceptional problem-solving and staff management skills. Expert in fostering educational and health advancements through strategic planning and collaboration. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
• observing safety standards and protocols for that particular home and young person
• supervision of a team of youth worker professionals, facilitation of team meetings and performance management, where necessary
• case management tasks such as rostering, case planning and case inductions
• providing on call support and professional advice
• liaison with key support agencies
• ensure delivery of high-quality care leading to positive outcomes for the child, such as building relationship and life skills, engaging in education and improved health and hygiene
• work within organisational policies, procedures and values and contribute to continual improvement of Safe Places service.
• Supervision of a team of youth worker professionals, facilitation of team meetings and performance management, where necessary.
• Case management tasks such as rostering, case planning, attending care team meeting and case inductions.
• Providing on call support and professional advice.
• Liaison with key support agencies.
• Ensure delivery of high-quality care leading to positive outcomes for the child, such as building relationship and life skills, engaging in education and improved health and hygiene.
• Work within organisational policies, procedures and values and contribute to continual improvement of Safe Places service.
• Other tasks as delegated by the Case managers/ Area Managers.
• Working with the child to learn life skills in a planned and supported way.
• Monitor the child's supply of clothing, footwear, school materials and other belongings.
• building rapport and trust with young people, acting as a role model with residential house duties.
• navigate through their personal challenges, providing both emotional & professional support in collaboration with the team of youth workers, case managers and other relevant community services.
• Help engage in post- crisis support functons to support young people with complex needs and behaviours.