Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Affiliations
Certification
Languages
Timeline
Generic

Hisham Alzagezoug

Wynnum North,QLD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

INTERNSHIP STUDENT

Adamz Consultancy Talent
11.2018 - 03.2019
  • Created and updated tracking spreadsheets using excel
  • Designed an evacuation plan and designed posters to help guide employees around the building; Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning.

Assistant Manager and Back of House

Kmart
06.2022 - Current
  • Supervising and assistant/junior manager work done such as supervising back of house and store floor; Decanting and opening stock for the store
  • High pace environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Labourer/assistant Supervisor

Lineage Logistics LLC
01.2023 - Current
  • Worked as both labourer and logistics assistant manager.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.

Social Media Officer

UQACA
04.2022 - Current
  • Conducted regular audits of social media channels to identify areas for improvement and ensure continued alignment with overall business goals.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Collaborated with marketing team to develop integrated campaigns that supported overall business objectives.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.

Civil Labourer

EKKA Labourforce
03.2023 - 05.2023
  • Civil Labourer and container unloader for EKKA
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed, connected and tested above ground grounding systems (fencing and coning).

DOMINOS DELIVERY DRIVER

Dominos Pizza Inc.
05.2022 - 10.2022
  • Delivering pizzas, serving customers and making pizza in a fast paced environment
  • Documented mileage, deliveries, pickups and customer issues/feedback


NATIONAL HIDE PROCESSORS

03.2022 - 07.2022
  • Grade, fold and Pack preserved cattle hides (constant lifting of 30 kgs to 120 kgs hides in a fast paced environment)
  • Trimming of cattle hides
  • Bookwork – Recording of details of packed cattle hides.

CASHIER

De La Sante Café
11.2017 - 02.2018
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Helped cook and prepare meals for customers.

Education

Engineering And Business

QUT
06.2027

High School Diploma -

Wynnum State High School
11.2022

Skills

  • Customer assistance
  • Budgeting
  • Problem resolution
  • Team management
  • Communication skills
  • Sales
  • Microsoft applications proficiency
  • Organization
  • Bilingual: English and Arabic
  • Hospitality
  • Regulatory Compliance
  • Work Task Prioritization
  • Problem-Solving
  • Fraud Prevention Awareness
  • Written and verbal communication
  • Proficient in all Microsoft Applications

Personal Information

Date of Birth: 10/19/04

References

  • Haneen Abu Obied, 042631165
  • Faris Abu-Obeid, Employer (knights Construction & Building Inspection), +61 426 241 081, knightscbi@gmail.com
  • Mostafa Ibrahim, Levant Position: Owner, +61 416 163 381
  • Ahmed el bestaway, Tunnel By Masters Constructions WLL, 974 974 444 100 94, bestawy@adamzgroup.com
  • Ibrahim Ziad, Chemical and environmental engineer

Hobbies and Interests

  • Weightlifting
  • Soccer
  • Boxing
  • Rock climbing
  • Reading
  • Cooking for myself, family and guests.

Affiliations

  • Knights CBI

Certification

Cert III in First Aid and CPR

Cert II in engineering in Construction - WSHS



Languages

Arabic
Native or Bilingual
Japanese
Elementary

Timeline

Civil Labourer

EKKA Labourforce
03.2023 - 05.2023

Labourer/assistant Supervisor

Lineage Logistics LLC
01.2023 - Current

Assistant Manager and Back of House

Kmart
06.2022 - Current

DOMINOS DELIVERY DRIVER

Dominos Pizza Inc.
05.2022 - 10.2022

Social Media Officer

UQACA
04.2022 - Current

NATIONAL HIDE PROCESSORS

03.2022 - 07.2022

INTERNSHIP STUDENT

Adamz Consultancy Talent
11.2018 - 03.2019

CASHIER

De La Sante Café
11.2017 - 02.2018

Engineering And Business

QUT

High School Diploma -

Wynnum State High School

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Hisham Alzagezoug