Hitesh Soni
Hazelwood Park,SA
Summary
Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer my years of experience to new role dedicated to achieving exceptional results on tight timetables.
Overview
11
11
years of professional experience
Work History
Ecommerce Marketing Manager
HR Sports
Hazelwood Park, SA
01.2020 - Current
- Developed and implemented ecommerce marketing strategies to increase website traffic.
- Analyzed customer data to identify target markets for product launches.
- Managed online advertising budget and tracked ROI of campaigns.
- Collaborated with developers to ensure the technical accuracy of websites.
- Developed customer loyalty programs to encourage repeat purchases.
- Created monthly newsletters highlighting promotions, new products, and company news.
- Collected and analyzed market research data for use in forecasting.
- Developed marketing strategies based on corporate objectives and market trends.
- Delivered marketing strategy updates to upper-level management.
- Interviewed and hired talented individuals to add value to marketing team.
- Recommended policy changes to improve marketing tactics and strategies.
- Conducted market research and competitor analysis to determine pricing strategies.
- Monitored trends in ecommerce industry, incorporating new ideas into marketing plans.
Customer Service Cashier
Coles Express
Hope Valley, SA
05.2013 - 12.2019
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Education
Master of Commerce - Commerce Stream
Gujarat Univercity
India04-2003
Skills
- Team leadership abilities
- Data-driven decision-making
- Product Promotion
- Pricing Strategies
- Customer Retention Strategies
- Google Analytics
- Retail Marketing
- P&L Management
- Brand Development
References
References available upon request.
Timeline
Ecommerce Marketing Manager
HR Sports
01.2020 - Current
Customer Service Cashier
Coles Express
05.2013 - 12.2019
Master of Commerce - Commerce Stream
Gujarat Univercity
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