HITESH CHANDRA PUJARI
Geelong,VIC
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Red Rooster
Armstrong Creek, VIC
04.2023 - 11.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Team Member
Ampol Foodary
Bannockburn, VIC
09.2022 - 03.2023
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
United Petroleum
Gheringhap VIC 3331
03.2022 - 05.2022
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Master of Science - Information Technology
LA TROBE UNIVERSITY
Bundoora, VIC10.2024
Skills
- Recruitment
- Staff Management
- Menu Development
- Schedule Coordination
- Staff Scheduling
- Supervisory Skills
Timeline
Restaurant Manager
Red Rooster
04.2023 - 11.2023
Team Member
Ampol Foodary
09.2022 - 03.2023
Team Member
United Petroleum
03.2022 - 05.2022
Master of Science - Information Technology
LA TROBE UNIVERSITY