Summary
Overview
Work History
Education
Skills
Timeline
Generic

HITOMI MURASE

Townsville,QLD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Retail Assistant

Muji Australia
02.2022 - 06.2023
  • Employed with Muji; a fashion retailer based in Japan
  • Maintained a tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to specifications.
  • Replenished sales floor merchandise and organised shelves, racks, and displays for optimal appearance.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Worked closely with managers to solve problems and handle customer concerns.

Retail Assistant

Uniqlo
01.2019 - 01.2022
  • Employed with Uniqlo; a large fashion retailer based in Japan
  • Assisted customers, advised them on fashion choices, and processed payments
  • Maintained in-store stock, and attached and updated pricing tags on merchandise
  • Maintained the store's clean and tidy condition
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Retail Assistant

Ron Herman
01.2017 - 01.2019
  • Worked as a retail assistant at Ron Herman; a
    boutique fashion retailer based in California
  • Responsibilities included meeting daily sales targets, maintaining and improving the appearance of the store, and caring for the condition of inventory and merchandise
  • Communicated effectively with customers to identify and satisfy their needs, and help them with questions or requests
  • Assisted customer questions and concerns by
    utilizing superior product knowledge
  • Liaised with other stores to order and procure
    needed products for customers and organize
    repairs with third party suppliers

Education

Physiotherapy

University of Canberra
Canberra, ACT
05.2023

Social And Psychological Science

Griffith College
Brisbane, QLD
03.2021

Skills

  • 8 years of retail sales experience in Japan
    and 4 years in Australia
  • Strong customer service skills in the retail industry

Timeline

Retail Assistant

Muji Australia
02.2022 - 06.2023

Retail Assistant

Uniqlo
01.2019 - 01.2022

Retail Assistant

Ron Herman
01.2017 - 01.2019

Physiotherapy

University of Canberra

Social And Psychological Science

Griffith College

Similar Profiles

CREATE PROFILE
HITOMI MURASE