Hitomi Sekine
1259-68 Nagaokacho,Utsunomiyashi,Tochigi,Japan
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
Sakura Family Clinic
04.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Invoiced patients accurately in line with charging guidelines.
- Processed medical insurance claims and payments.
- Completed patient referrals to other medical specialists.
All banking services
Tochigi credit union－Tochigi, Japan
04.2010 - 12.2022
- Achieved consistent growth in loan portfolio volume by executing robust credit analysis practices and prudent lending decisions.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Opened, closed, and updated accounts for customers.
- Received loan and utility payments, sending funds to correct destinations.
- Cross-sold credit cards, loans and other bank products.
- Assisted customers with banking needs and inquiries.
- Balanced teller drawers and ATM cash.
Education
High School Diploma -
Tochigi Utsunomiya Commercial High School
03.2010
Skills
- Responsible
- Hardworking
- Punctual
- Experienced in customer service and cash handling
- Strong level of communication skills
- Mail handling
- Meeting Support
- Typing Speed
- Microsoft Office: Excel, Word, and PowerPoint
Languages
Japanese
English
Certification
・Bookkeeping Certificate-Nissho 2nd grade
・Certified Financial Planner 2nd grade （AFP ）
Timeline
Receptionist
Sakura Family Clinic
04.2023 - Current
All banking services
Tochigi credit union－Tochigi, Japan
04.2010 - 12.2022
High School Diploma -
Tochigi Utsunomiya Commercial High School
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