Hmwe Eindra Moe Yu
Melbourne,VIC
Summary
Passionate and driven individual eager to launch a career in social media marketing. Excited about leveraging various social media platforms to drive audience engagement, boost brand presence, and cultivate genuine connections. Possesses a firm understanding of current social media trends and thrives in dynamic digital landscapes. Bringing over five years of experience in client communication and team management, with a proven track record of organizing and executing successful events and activities.
Overview
7
7
years of professional experience
Work History
Early Chidhood Education – Room leader
Guardian Childcare & Education Bentleigh East
12.2019 - 02.2024
- Possess the skills and knowledge to facilitate smooth transition statements for pre-schoolers
- Handle Storypark Application to communicate with the parents about the children learning development
- Organising social events at the centre for the families such as Mother’s Day, Graduation and so on.
- Guarantee adherence to Child Safety Standards, Child Protection and National Quality Standards to ensure regulatory compliance
- Collaborate with the schools for the children’s smooth transition
- Work in partnership with teachers through workshops and meetings to share best practice and up to date knowledge in early childhood.
- Guide the team with a supportive approach
Sale Assistant (Permanent Part Time)
Legoland Discovery Centre
09.2018 - 12.2019
- Their primary responsibilities involve greeting customers, assessing their requirements, managing transactions and refunds, restocking inventory as necessary, and upholding exceptional visual merchandising standards.
Consultant Intern (Part time)
RACC Migration & Education Agent
07.2017 - 09.2018
- Maintain accurate and comprehensive records of the student's application, including documents
- Assist students with Australian university/college application process, including document submission, visa applications, and interview preparation.
- Curate, actively participate in and develop engaging social media content targeted at students and professionals in Australia
Education
GRADUATE DIPLOMA IN EDUCATION (EARLY CHILDHOOD) -
RMIT
01.2019
BACHELOR OF LEADERSHIP MANAGEMENT AND MARKETING -
UNIVERSITY OF NEWSCASTLE
Skills
- Process Improvement
- Strategic Planning
- Operations Management
- Goal-Oriented
- Project Management
- Client Consultations
Accomplishments
- Customer satisfaction: Receiving positive feedback or achieving high ratings for customer service indicates the ability to build rapport, address inquiries, and meet customer needs effectively.
- Product knowledge: Demonstrating comprehensive knowledge of products, features, and benefits can lead to increased customer confidence, higher sales, and improved customer satisfaction.
- Process improvement: Implementing new procedures or suggesting improvements to streamline operations, enhance customer experience, or increase sales efficiency can contribute to overall business success.
- Increased occupancy for the four-year-old Kindergarten room, year-on-year.
- Fostering trust with parents through continuous engagement, working collaboratively to support children's learning development and overall growth.
- Collaborating with primary schools to facilitate school visits, organize incursions, and plan excursions to the local community
- Capable of crafting a comprehensive child support plan, strategic inclusion plan and transition statement. Facilitated collaboration among educators, parents, and specialists to create an inclusive environment.
- Coordinated family celebration events, including graduations, special occasions and informational sessions for kindergarten educational programs.
Professional Development Certificates
- Certificate of completing protecting children: Mendatory reporting and other obligations for the early childhood sector, 01/01/24
- Certificate of completion building social and emotional skills and wellbeing in the VEYLDF, 11/01/23
- Certificate of attendance on creating engaging environment for pre-schoolers, 04/01/23
References
Available on request
Timeline
Early Chidhood Education – Room leader
Guardian Childcare & Education Bentleigh East
12.2019 - 02.2024
Sale Assistant (Permanent Part Time)
Legoland Discovery Centre
09.2018 - 12.2019
Consultant Intern (Part time)
RACC Migration & Education Agent
07.2017 - 09.2018
GRADUATE DIPLOMA IN EDUCATION (EARLY CHILDHOOD) -
RMIT
BACHELOR OF LEADERSHIP MANAGEMENT AND MARKETING -
UNIVERSITY OF NEWSCASTLE
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