Hoai Linh Dan Nguyen (Danni)
Perth,WA
Summary
Proven track record in enhancing kitchen operations and customer satisfaction at Kitchenhand, demonstrating exceptional food preparation and problem-solving skills. Streamlined processes and fostered team collaboration, significantly improving service efficiency. Excelled in maintaining high cleanliness standards, ensuring safe food handling, and elevating the dining experience through superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Cook
Kitchenhand
Melbourne, VIC
12.2023 - 05.2024
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
Kitchen Prep Cook
Kitchenhand
VIET NAM
01.2022 - 11.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Waitress Supervisor
Management Training
VIETNAM
06.2022 - 12.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Barista
Barista Cafe
VIETNAM
01.2022 - 06.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
BBA - Hospitality And Tourism Management
Kaplan Business School
Perth, WA12.2027
German Dual System - Professional Cooking Techniques
Francis Vocational Training Center
Viet Nam12.2023
Skills
- Cleaning and sanitizing
- Food Preparation
- Safe Food Handling
- Customer Service
Certification
- Customer Service Foundations
- Customer Service: Problem Solving and Troubleshooting
- Digital Body Language
- Digital Networking Stategies
- Basic Barista
Availability
*Full available from now to August 2024
Timeline
Kitchen Cook
Kitchenhand
12.2023 - 05.2024
Waitress Supervisor
Management Training
06.2022 - 12.2022
Kitchen Prep Cook
Kitchenhand
01.2022 - 11.2023
Barista
Barista Cafe
01.2022 - 06.2022
BBA - Hospitality And Tourism Management
Kaplan Business School
German Dual System - Professional Cooking Techniques
Francis Vocational Training Center