Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hoang Le

Queanbeyan,NSW

Summary

Friendly and reliable individual with a strong work ethic looking for an opportunity to work Part-Time or Full-Time roles in Aeralife Queanbeyan Aged Care Facility . Currently completing Certificate III in Individual Support with working placement and Working volunteer at Blue Haven Aged Care Facility due to complete in December. Eager and willingness to learn on-the-job with the ability to contribute to a team environment. Open to industries including Retail, Food, Hospitality and Aged Care. Available to start immediately.

Overview

2
2
years of professional experience

Work History

McDonald's Crew Member

McDonald's
08.2024 - Current
  • Food preparation
  • Cleaning
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Sort and dispose of rubbish and recycling
  • Clean food preparation equipment
  • Sweep and mop floors and other areas of the food preparation area
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Volunteer Aged Care

Blue Haven Aged Care Facility
06.2023 - 12.2023
  • Experience in a high-volume environment
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Residential Dining Food Service Worker

Dragon Garden
01.2023 - 07.2023
  • Prevented potential health code violations by diligently monitoring temperatures of both hot and cold food items throughout service periods.
  • Boosted customer retention by promptly addressing and resolving any complaints or concerns in a professional manner.
  • Played an integral role in maintaining a positive work environment, fostering teamwork, and promoting open communication among staff members.
  • Contributed to increased revenue by upselling menu items and suggesting daily specials tailored to customers'' preferences.
  • Streamlined food preparation processes, expediting order completion times while maintaining top-notch quality standards.
  • Reduced wait times for customers by efficiently setting tables and refilling beverage stations as needed during peak hours.

Education

Certificate III - Individual Support

Kiama Community College
2533
11.2024

Higher School Certificate -

Kiama High School
2533
12.2022

Certificate of Barista - Hospitality

CBD College Enquiry
2000
12.2022

Certificate of Food Handler - Food Handling

Kiama Council
2533
12.2022

Barista & RSA Certificate -

12.2022

Skills

  • Customer Service Experience
  • Hospitality
  • Organized
  • Pro-active can-do attitude
  • Friendly
  • Reliable
  • Strong work ethic
  • Eager to learn
  • Flexible
  • Willingness to learn
  • High-volume environment experience
  • Team support
  • Ensuring clear working areas
  • Recycling
  • Problem-solving

Languages

English
Vietnamese

Timeline

McDonald's Crew Member

McDonald's
08.2024 - Current

Volunteer Aged Care

Blue Haven Aged Care Facility
06.2023 - 12.2023

Residential Dining Food Service Worker

Dragon Garden
01.2023 - 07.2023

Certificate III - Individual Support

Kiama Community College

Higher School Certificate -

Kiama High School

Certificate of Barista - Hospitality

CBD College Enquiry

Certificate of Food Handler - Food Handling

Kiama Council

Barista & RSA Certificate -

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Hoang Le