Summary
Overview
Work History
Education
Skills
References
Professional Development
Timeline
Generic

Hoang Pham

Springvale,VIC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

13
13
years of professional experience

Work History

Assitant Badminton Coach

NPB
Keysbourough, VIC
02.2023 - Current
  • Served as a mentor for younger athletes on the team, offering advice when needed.
  • Conducted drills and exercises to help players master the fundamentals of badminton.
  • Collaborated with other coaches to ensure that all athletes were receiving adequate instruction.
  • Supervised the locker room before, after practices, games, ensuring proper hygiene was maintained.
  • Provided moral support and guidance to players before, during, and after practices and games.
  • Communicated with parents regarding player progress both verbally and through written reports.
  • Provided first-aid care if any injuries occurred during practice or games.
  • Assisted head coach in developing team strategies for upcoming tournaments.

Food Courier

Uber Eats
Glen Waverly, VIC
02.2020 - Current
  • Developed strong relationships with customers by providing friendly, courteous service.
  • Responded promptly to customer inquiries regarding order status or delivery times via phone or email communication.
  • Loaded food into the vehicle carefully and securely, using proper lifting techniques to prevent damage or spillage during transit.
  • Checked vehicles daily for maintenance needs and reported any repairs needed to the management team.
  • Performed regular vehicle inspections and documented results according to company procedures.
  • Communicated with restaurant staff upon arrival at the pickup location to confirm order details and ensure accurate delivery of items.
  • Provided excellent customer service when delivering items to customers' homes or businesses.
  • Followed all safety regulations while operating a vehicle, such as obeying speed limits and adhering to road signs.
  • Delivered packages safely even during adverse weather conditions.
  • Ensured food was delivered within specified time frames and kept hot and cold items at appropriate temperatures during transit.

Personal Job as Part-time Web Designer

FreeLancer
Springvale, VIC
02.2015 - Current
  • Developed style guides for website navigation menus, page layouts, fonts, colors, and graphics.
  • Utilized SEO techniques to improve the search engine rankings of websites.
  • Provided technical support related to web design issues.
  • Designed logos, icons, images, and banners for websites.
  • Built custom WordPress themes from scratch according to client specifications.
  • Analyzed user feedback to identify areas for improvement in existing websites.
  • Built relationships with clients through frequent communication regarding project progress.

Web Designer

Baxterip
03.2014 - 06.2014
  • Responsible for designing and improving websites.
  • Responsible for designing images and logos.

Administrative Assistant Support

Zeon LLC
04.2013 - 06.2013
  • Responsible for creating and managing reports
  • Providing networking, desktop support and perform account maintenance tasks
  • Maintaining maximum available supports for users and customers
  • Responsible for disaster recovery and access level

Software Developer

NCSi Australia
09.2012 - 12.2012
  • Responsible for creating graphical reports using BI tools
  • Managing Data from Oracle 9i data base
  • Developing programs using Python
  • Achievement: Intern of The Week award.

Education

Bachelor of Computer Science -

University of Western Sydney
Sydney, NSW
01.2012

Certificate IV - Information Technology

TAFE Ultimo
Sydney, NSW
01.2009

Skills

  • Operating System
  • First aid
  • Team strategy
  • Effective communication
  • Conflict resolution
  • Customer service
  • Time management
  • Leadership
  • Collaboration
  • Positive reinforcement
  • Performance evaluation
  • Parent communication
  • Skill progression
  • Defensive tactics
  • Team management
  • Strength development
  • Leadership development
  • Tactical decision-making
  • Practice management
  • Multitasking Abilities
  • Database technology
  • Web Technologies
  • Programming languages
  • BI Tool
  • Software
  • MS Windows
  • Linux
  • MySQL
  • MSSQL Sever 2005
  • Oracle 9i
  • HTML
  • XML
  • XHTML
  • JSP
  • Servlet
  • Tomcat
  • JavaScript
  • MVC
  • Strut/Strut2
  • Hibernate
  • Spring
  • Jquery
  • Ajax
  • Wordpress
  • C
  • C
  • Java
  • PCSPIM
  • VBScript
  • Python
  • Micro-strategy
  • Eclipse
  • Netbeans
  • MS Visual Studio
  • Microsoft Office
  • Oracle SQL Developer
  • Heidi SQL
  • Software Development Life Cycle (SDLC)
  • Formal Language And Automata
  • Virtual Machine(Oracle VirtualBox)
  • Android Development
  • Ability to work unsupervised and in a team
  • Strong analytical skills
  • Willing to learn
  • Customer service for onsite clients
  • Fast learner
  • Enjoy problem-solving
  • Great communication skills with peers and customers
  • Reliable and honest

References

Available upon request

Professional Development

IT Professional Year Program - Performance Education, 07/01/13, 07/31/14, Australia Workplace Skills, Australia Business Culture, Achieving Career Success, Australian Business Environment, Professional Business Communication

Timeline

Assitant Badminton Coach

NPB
02.2023 - Current

Food Courier

Uber Eats
02.2020 - Current

Personal Job as Part-time Web Designer

FreeLancer
02.2015 - Current

Web Designer

Baxterip
03.2014 - 06.2014

Administrative Assistant Support

Zeon LLC
04.2013 - 06.2013

Software Developer

NCSi Australia
09.2012 - 12.2012

Bachelor of Computer Science -

University of Western Sydney

Certificate IV - Information Technology

TAFE Ultimo

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Hoang Pham