Reliable and safety-conscious professional with over 10 years of experience across technical support, service management, and operational roles in Australia and Vietnam. Skilled in problem-solving under pressure, adapting to changing work demands, and maintaining high standards of safety and compliance. Experienced in shift-based work environments, from technical projects with HP and Dell to warehouse and forklift operations, demonstrating resilience, precision, and accountability. Bilingual in English and Vietnamese, with proven teamwork and communication skills. Motivated to build a long-term career as a Train Driver with Sydney Trains, committed to delivering safe, reliable, and customer-focused services for the community.