Hoang Huy Ha
Melbourne,VIC
Summary
My objective is to be able to expose myself to new policies and procedures that a workplace requires and further develop my skills regarding the customer service, retailing and hospitality industry. I also want to meet new people and make memorable experiences for my customers as well as my work team. In my previous time, I used to work in the kitchen a lot and after those years working in the kitchen, I challenged myself to be a sales assistant and work at the Coles near my house.
Overview
4
4
years of professional experience
Work History
Back of House Team Member, Front of House
El Camino Catena
Melbourne, Vic
08.2022 - 04.2023
- Customer Service and sales
- Cash handling and registers including counting end-of-day taking, EFTPOS use
- Maintaining a clean, hygienic and safe work environment
- Being able to work at a fast pace during busy hours
- Communicate with other team members and managers
- Positive attitude towards people around me and customers
- Store opening and closing experience
Back of House Team Member
McDonald Crown Casino
Melbourne, VIC
01.2022 - 06.2022
- Customer Service and sales
- Cash handling and registers including counting end-of-day taking, EFTPOS use
- Maintaining a clean, hygienic and safe work environment
- Being able to work at a fast pace during busy hours
- Communicate with other team members and managers
- Positive attitude towards people around me and customers
- Punctual and has the responsibility for my own work
- Store opening and closing experience
Customer Service, Barista and Kitchen Hand, Handyman
Vinh Ky Restaurant
11.2020 - 01.2021
- Customer Service and sales
- Cash handling and registers including counting end-of-day taking, EFTPOS use
- Maintaining a clean, hygienic and safe work environment
- Being able to work at a fast pace during busy hours
- Communicate with other team members and managers
- Positive attitude towards people around me and customers
- Punctual and has the responsibility for my own work
- Store opening and closing experience
Customer Service, Front of House and Kitchen Hand
Old Kingdom Restaurant
Melbourne, VIC
05.2019 - 12.2019
- Working under pressure during fast pace hours (preparing food, serving)
- Communication with team members as well as customers
- Multitasking, Flexible and punctual, Paying attention to details
- Cash handling and registers, Greeting customers and giving instructions
- Clean, organized and efficient under pressure
- Store opening and closing
Education
Bachelor of Science - Information Technology
Latrobe University
Melbourne12-2024
Skills
- Passionate
- Diligent
- Active
- Terrific time management skills
- Energetic
- Enthusiastic
- Can-do attitude
- Responsible
- Trustworthy
- Am able to balance a range of tasks
- Excellent teamwork
- Ability to contribute and become a unit with the people around me
- Able to work independently
- Fluent in both English and Vietnamese
- Good communication skills
- Speak confidently and appropriately
- Competent in Microsoft Excel
- Google Docs
- Google Slides
- Multitasking
- Teamwork and Collaboration
- Analytical Skills
- Team contribution
- Professionalism
Additional Information
Mostly I’ve been working in the kitchen a lot and after those years of experience, I want to try myself in a new environment which I haven't developed yet. Because I have a big passion and in love with the fashion industry and retail. I’m very enthusiastic and energetic when talking to customer, helping them in their way shopping at our store.
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Timeline
Back of House Team Member, Front of House
El Camino Catena
08.2022 - 04.2023
Back of House Team Member
McDonald Crown Casino
01.2022 - 06.2022
Customer Service, Barista and Kitchen Hand, Handyman
Vinh Ky Restaurant
11.2020 - 01.2021
Customer Service, Front of House and Kitchen Hand
Old Kingdom Restaurant
05.2019 - 12.2019
Bachelor of Science - Information Technology
Latrobe University
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