Hoang Kha Le
Paralowie,SA
Summary
Meticulous Restaurant Waiter eager to create unique and delicious dishes. Strong communication and interpersonal skills with good understanding of seamless dining experience for customers. Creative and dedicated to staying up-to-date with food trends. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows. Focused and reliable Restaurant Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Chef
Khang Diep Le
08.2021 - 01.2023
- Developed close relationships with suppliers to source best ingredients.
- Collaborated with staff members to create meals for large banquets.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Coordinated with team members to prepare orders on time.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Handled and stored food to eliminate illness and prevent cross-contamination
Restaurant Waiter
Khang Diep Le
07.2021 - 01.2023
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree -
Parafield Garden High School
Skills
- Chef Support
- Recipe Development
- Marketing Strategies
- Handling Plates
- Knife Use
- Restaurant Operation
- High-Volume Environments
- Guest Inquiries
- Cleaning and Sanitizing
- Kitchen Staff Coordination
- Dining Room Cleaning and Upkeep
- Financial Transactions
Languages
Vietnamese
Full Professional
Timeline
Chef
Khang Diep Le
08.2021 - 01.2023
Restaurant Waiter
Khang Diep Le
07.2021 - 01.2023
No Degree -
Parafield Garden High School
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