Hoang Lam Pham
Melbourne
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Ten BBQ And Hotpot Restaurant
09.2019 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Directed food preparation and cooking activities to meet health and safety standards.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Set and oversaw weekly and special event menu plans.
- Supervised food presentation and plating to enhance visual appeal.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
Picker Packer
Frank Green Pty Ltd
02.2023 - 04.2023
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Conducted periodic inventory audits to verify accuracy.
- Followed safety protocols and procedures to minimize workplace accidents.
- Sorted and organized items in designated areas for easy access.
- Worked fast to meet assigned daily picking quotas.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Used RF scanners to track orders and verify accuracy.
Process Worker
South Pacific Laundry
03.2019 - 10.2019
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Implemented effective strategies for processor optimization based on insights.
- Maintained accurate records to enable processor activity and performance monitoring.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Weighed and measured items to prevent waste and meet quality standards.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Kitchen Hand
FOF Rotary Hotpot Restaurant
04.2014 - 12.2018
- Trained new staff on food preparation and safety procedures.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
Master of Science - Information Technology
Swinburne University of Tech
Melbourne, VIC12.2023
Bachelor of Information And Communication Tech - Information Technology
Swinburne University of Technology
Hawthorn, VIC07.2018
Skills
- Cleaning Abilities
- Culinary Arts
- Inventory Control
- Teardown Experience
- Staff Training
- Kitchen Sanitization
- Safety Violations
- Customer Experience
- Container Building and Sealing
- Shipping and Receiving Documentation
- Maintaining Work Areas
- Inventory Records
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Certification
- Australian Driver License (full) - 2020
- Food Handler Certificate. Level 2. Kitchen Operation
Timeline
Picker Packer
Frank Green Pty Ltd
02.2023 - 04.2023
Kitchen Supervisor
Ten BBQ And Hotpot Restaurant
09.2019 - Current
Process Worker
South Pacific Laundry
03.2019 - 10.2019
Kitchen Hand
FOF Rotary Hotpot Restaurant
04.2014 - 12.2018
Master of Science - Information Technology
Swinburne University of Tech
Bachelor of Information And Communication Tech - Information Technology
Swinburne University of Technology
- Australian Driver License (full) - 2020
- Food Handler Certificate. Level 2. Kitchen Operation
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