Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hoang Nam Nguyen

Adelaide,SA

Summary

  • Hardworking and passionate undergraduate student with strong organizational and communicative skills eager to secure entry-level Credit Assessor position. Ready to help team achieve company goals.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Proactive and caring worker with more than 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference and create a regular customer for the restaurant.
  • Knowledgeable Online Sales Assistance with strong background in online sales support. Helped personalizing customers experience and adapted to requests. Focused on delivering measurable results and fostering reliable shopping experience.
  • Experienced teaching assistance helps students understand complex material quickly and easily. Proven track record of successfully improving student IELTS academic result from a low 3.0 to a 6.0.

Overview

7
7
years of professional experience

Work History

Tutor

University of Adelaide
08.2025 - Current
  • Provided on-site assistance using specific curriculum and materials for undergraduate students.
  • Enhanced students' understanding of Blockchain, AI and Big Data by incorporating real-world examples into lessons and providing engaging conversations to consistently reinforce complex concepts
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills regarding Blockchain.

Online Sales Assistant

Vinamush - GBC
01.2025 - Current
  • Managed customer inquiries efficiently, resulting in improved customer satisfaction ratings. Have assisted in bringing the product to different markets and supermarkets as well as restaurants throughout Vietnam.
  • Assisted in website redesign efforts to enhance user experience and conversion rates and developed targeted promotional campaigns to boost product visibility and drive sales growth.

All Round Staff Member

Bay's Vietnamese Cuisine
11.2020 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety and established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds thanks to my efficiency in both Vietnamese and English.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction and regular customers' comebacks.

Front of House Staff Member

Miss Pho Restaurant
10.2022 - 07.2024
  • Established welcoming atmosphere by greeting each guest warmly and contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance and took care of customers with personability.
  • Controlled the pace during peak hour service and made sure that every customer and staff were taken care of.

Teaching Assistant

IELTS MS VY Co., Ltd.
09.2018 - 01.2020
  • Supported classroom maintenance and upkeep, organizing books, and materials and supported classroom activities, tutoring, and reviewing work .
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources in learning IELTS.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.

Education

Double Degree - Banking And Finance And Computer Science

University of Adelaide
Adelaide
07-2026

Skills

  • Problem-solving skills
  • Verbal and written communication
  • Organization and preparation
  • Confidence building
  • Background in Vietnamese
  • Research and analysis

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Tutor

University of Adelaide
08.2025 - Current

Online Sales Assistant

Vinamush - GBC
01.2025 - Current

Front of House Staff Member

Miss Pho Restaurant
10.2022 - 07.2024

All Round Staff Member

Bay's Vietnamese Cuisine
11.2020 - Current

Teaching Assistant

IELTS MS VY Co., Ltd.
09.2018 - 01.2020

Double Degree - Banking And Finance And Computer Science

University of Adelaide

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Hoang Nam Nguyen