Diligent student pursuing a degree in ICT with experience in information and communications technology (ICT). Capable of troubleshooting basic software and hardware issues, as well as guiding customers through the setup and configuration of new devices. Strong interest in technology and customer service, with the ability to explain technical concepts in easy-to-understand language. Dedicated to continuous learning, staying up-to-date with the latest industry trends and innovations. Seeking an opportunity to leverage my ICT capabilities and customer service experience to excel the expectations.