HOI YAN WONG
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Armchair Psychology
Edgecliff, NSW
03.2018 - 09.2018
- Assist in administrating psychological assessments
- Scheduled and manage clinical appointments
- Managed client billing and receipting
- Provided administration support for all practitioners in the clinic (psychologists and psychiatrist) and communicate with all partners throughout practice
- Delivered administrative and customer service to sustain clients and work flows.
- Completed service intake and data entry.
- Straightened up waiting room to maintain neat and organized space.
Volunteer Manager
The Australian Refugee Volunteer
Sydney, NSW
09.2017 - 03.2018
- Communicated with children and families from asylum seeker and refugee backgrounds.
- Provided essential recreational and developmental opportunities for children to improve their physical and mental health.
- Assisted clients to develop self-confidence, speaking, reading and writing capability, and social and leadership skills.
- Lead and advocate for the volunteer team.
- Establish relationships with volunteers and resolve issues that may be raised.
- Issue transport list.
- Ensure the smooth running of programs.
- Covered vacancies in key roles and assignments when volunteers were absent or unavailable.
- Solicited feedback from staff and volunteers to improve existing programs.
- Maintained accurate records to track volunteer participation hours.
- Conducted new volunteer orientation and training sessions to discuss requirements and expectations.
School Counsellor & Psychology Teacher
ZhuHai No.10 Middle School ZhuHai
Zhuhai, Guang Dong, CHINA
09.2015 - 01.2016
- Effectively designed and delivered psychology lessons to 6 classes (with a total of 300 secondary school students) per week.
- Offered counseling services to 5 students.
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Promoted parent and teacher partnerships and communications to support students educational goals.
- Counseled students in affect management, functional living skills, and academic goals.
- Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
Applied Behavioural Analysis Therapist, ABA
Lizard Center
Lane Cove, NSW
10.2013 - 02.2014
- Performed behavioral interventions to teach communication, social and daily living skills and reduce unhelpful behaviors in home, community and school settings.
- Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
- Assembled, maintained and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
- Identified and analyzed delays in client progression toward set goals and implemented, in collaboration with other team members, optimum changes to stimulate client success.
Education
Master of Clinical Psychology -
Western Sydney University
Penrith NSW12-2026
Master of Psychotherapy And Counselling -
Western Sydney University
Parramatta NSW2019
Bachelor of Psychological Science (Honours) -
Australian College Of Applied Psychology
2016
Graduate Diploma of Psychological Science -
Australian College Of Applied Psychology
2015
Bachelor of Arts -
The University of Sydney
2013
Skills
- Native Chinese Speaker (both Mandarin & Cantonese)
- Cognitive Behavioral Therapy
- Proficient with the Enneagram of Personality
- Family Therapy/Systematic Approach
- Temperament and Attachment Theory
- Reflective Practise
- Trauma Informed - Person Centered Counseling Techniques
- Applied Behavior Analysis expertise
- Registered as a Provisional Psychologist with the Australian Health Practitioner Regulation Authority (AHPRA - PSY0002291169)
- Registered Working with Children Check: WWC1311179V
- Compliant with NSW Health Vaccination/Immunization requirements
Affiliations
- Completed Suicide Prevention Workshop (2023).
- Completed Ethical Decision Making in Psychology Workshop (2023).
- Attended Child Protection Workshop (2020).
- Attended The Assessment and Management of Risk Online Workshop (2020).
- Presented thesis "The effect of intergroup relationship on prejudice" at 2018 APS Congress (2018).
- Attended the professional development session on "Diversity, Discrimination and Modern Counselling Practice" (2017).
- Completed the workshop of "Acceptance & Commitment Therapy (ACT) for Depression" (2017).
- Attended the Alumni PD session on " How to Identify, prevent and Manage Bullying and Harassment in the Workplace" (2017).
- Attended the professional development session on "Career Development: Where to from here." (2017).
- Completed the workshop on "Grief and Bereavement Models and Interventions Across the Life Span" (2017).
- Completed the workshop on "Practical Mindfulness Skills for Health Professionals" (2017).
- Completed the workshop on "Acceptance & Commitment Therapy (ACT) for Anxiety Disorders" (2017).
- Attended professional development session on "Preparing for a Good Death" (2017).
- Attended the professional development session on "Evidence-based Relaxation Therapy" (2017).
- Attended the workshop on "Working with Difficult Couples" (2017).
- Attended the workshop on "The Role of Neuropsychology in Mental Health: Collaborative Diagnosis and Intervention" (2017).
- Completed the workshop on "Recognize and Respond Appropriately to Domestic and Family Violence" (2017).
- Attended the 2017 Mental Health Super Summit (2017).
- Attended the workshop on E-safety for psychologists and social workers (2017).
- Attended the General Principles and Approaches to Working with Young People Workshop(2016).
- Completed Sandplay Therapy & Symbol Work Workshop (2015).
- Completed Applied Behaviour Analysis (ABA) therapist practical training workshop (2013).
Timeline
Medical Receptionist
Armchair Psychology
03.2018 - 09.2018
Volunteer Manager
The Australian Refugee Volunteer
09.2017 - 03.2018
School Counsellor & Psychology Teacher
ZhuHai No.10 Middle School ZhuHai
09.2015 - 01.2016
Applied Behavioural Analysis Therapist, ABA
Lizard Center
10.2013 - 02.2014
Master of Clinical Psychology -
Western Sydney University
Master of Psychotherapy And Counselling -
Western Sydney University
Bachelor of Psychological Science (Honours) -
Australian College Of Applied Psychology
Graduate Diploma of Psychological Science -
Australian College Of Applied Psychology
Bachelor of Arts -
The University of Sydney
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