HO KI CHEUNG
Sydney,NSW
Summary
Highly organized and detail-oriented professional with experience in coordination, documentation, deadline-driven work, and team supervision across retail, translation, and education environments. Proven ability to manage multiple tasks simultaneously, follow structured procedures, liaise with stakeholders, and proactively follow up to ensure timely outcomes. Strong written and verbal communication skills have been developed through professional translation and client-facing roles. Seeking to transition into a Preconstruction Coordinator role within healthcare fit-outs, bringing strong organizational capability, compliance awareness, and a proactive learning mindset.
Overview
9
9
years of professional experience
Work History
Team leader - Retail Operations
UNIQLO
Parramatta
04.2022 - Current
- Coordinated daily operations and stockroom workflows to ensure timely task completion.
- Managed delivery administration including verifying quantities, maintaining accurate records, and resolving discrepancies with couriers.
- Maintained documentation and internal records in accordance with company procedures.
- Allocated and followed up staff tasks, identifying and escalating delays or issues to management.
- Ensured compliance with operational policies and maintained a professional, client-facing presentation.
- Recognised with a Customer Service Award.
Translator
Icon Group Head Office
Brisbane
04.2020 - 10.2024
- Delivered high-volume document translations, including employee handbooks and privacy policies.
- Ensured accuracy and compliance of all documents while meeting strict deadlines.
- Managed simultaneous translation projects with varying scopes and priorities.
- Collaborated with internal stakeholders to clarify requirements and secure approvals.
- Demonstrated exceptional attention to detail in document control processes.
- Completed full privacy policy translations within 2 working days while maintaining accuracy and compliance standards.
Assistant Manager & Tutor
Times Music Limited
Hong Kong
09.2016 - 01.2018
- Assisted in managing daily operations of a tutorial center, ensuring smooth scheduling and workflow
- Supervised and coordinated a team of over 10 staff members, ensuring tasks were completed efficiently
- Promoted educational programs to parents, clearly explaining services and managing enquiries professionally
- Built strong relationships with parents and students, handling concerns and maintaining trust
- Supported over 80 primary school students with structured learning plans and progress tracking
Education
Bachelor of Arts -
The University of Queensland
Brisbane, QLDSkills
- Project and task coordination
- Document control and accuracy
- Deadline and time management
- Team leadership and supervision
- Workflow planning and organization
- Problem solving and reporting
Work Rights
- Unrestricted work rights
- Eligible to apply for Permanent Residency in 2026
- References available upon request
Timeline
Team leader - Retail Operations
UNIQLO
04.2022 - Current
Translator
Icon Group Head Office
04.2020 - 10.2024
Assistant Manager & Tutor
Times Music Limited
09.2016 - 01.2018
Bachelor of Arts -
The University of Queensland