Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ho Ki Kailey LAM

Auchenflower,QLD

Summary

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.

Overview

8
8
years of professional experience

Work History

Club Assistant

Anytime Fitness
HONG KONG
12.2023 - 02.2024
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Completed daily checklists for smooth shop operations.
  • Resolved customer complaints in a professional manner.

Marketing Assistant

Sovos Aroma Therapy
HONG KONG
11.2022 - 05.2023
  • Provided administrative support to the Marketing Manager on a daily basis.
  • Adapted marketing strategy to fit consumer preferences and expectations.
  • Assisted with the development and implementation of marketing campaigns.

Front Desk Receptionist

Floax Spa
HONG KONG
12.2021 - 10.2022
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Tutor

A1 Class
HONG KONG
03.2021 - 10.2021
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.

Sales Assistant Intern

Marks and Spencer
HONG KONG
06.2016 - 07.2016
  • Developed detailed knowledge of all products offered by the company.
  • Implemented merchandising strategies for product promotion campaigns.
  • Processed point-of-sale transactions accurately and efficiently while adhering to company policies.

Education

Bachelor of Arts - Public Relations

The University of Queensland
Brisbane
06-2026

Some College (No Degree) - Secondary School

Yan Chai Hospital Lan Chi Pat Memorial School
HONG KONG

Skills

  • Marketing Assistance
  • Member Retention
  • Facility Maintenance
  • Administrative Tasks
  • Merchandising Proficiency
  • Goal-Oriented

Languages

English
Full Professional
Mandarin
Native/ Bilingual
Cantonese
Native/ Bilingual
Spanish
Elementary

Timeline

Club Assistant

Anytime Fitness
12.2023 - 02.2024

Marketing Assistant

Sovos Aroma Therapy
11.2022 - 05.2023

Front Desk Receptionist

Floax Spa
12.2021 - 10.2022

Tutor

A1 Class
03.2021 - 10.2021

Sales Assistant Intern

Marks and Spencer
06.2016 - 07.2016

Bachelor of Arts - Public Relations

The University of Queensland

Some College (No Degree) - Secondary School

Yan Chai Hospital Lan Chi Pat Memorial School

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Ho Ki Kailey LAM