HOLIDAY YAMADA
SEABROOK,VIC
Summary
Looking forward to a challenging role to meet competencies, capabilities, skills, education and experiences. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that is needed. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Assistant position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Assistant
THE SM STORE
10.2022 - 03.2023
- Providing excellent customer service
- Ensure that selling areas is floor ready
- All items are properly displayed and well replenished.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Built relationships with customers and community to promote long term business growth
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Operation Manager
Yakiniko Kosho Japanese Grill
03.2013 - 05.2013
- Monitor quality service of guests and respond to guest concerns and inquiries
- Coordinate schedules, payroll and expenses
- Prepare budget and manage expenses within budget guidelines.
- Developed systems and procedures to improve operational quality and team efficiency
- Increased profit by streamlining operations
Operation Manager
MTY Trading and Rent-A-Car
01.2012 - 02.2013
- Monitor quality service for guests and respond to guest concerns and inquiries
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Developed and maintained relationships with external vendors and suppliers
- Developed and implemented strategies to maximize customer satisfaction
- Reported issues to higher management with great detail
- Supervised operations staff and kept employees compliant with company policies and procedures
- Increased profit by streamlining operations
Personal Assistant
Virtue Vacation Exclusive
11.2011 - 03.2012
- Scheduling appointments, maintaining events calendars, and sending reminders.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Identified needs and coordinated plans for travel and out-of-town functions
- Developed and implemented individual care plans tailored to needs of each client
- Monitored and reported any changes in clients' physical and mental health
Proprietor
Strong Force Manpower Services
11.2009 - 04.2010
- Run and manage company in general
- Monitor and manage contracts of clients.
- Trained, motivated and disciplined team of 10 workers
- Consulted with customers to assess needs and propose optimal solutions
Education
Vocational - Hotel and Restaurant Management
Holy Angel University
Angeles City ,Pampanga, Philippines03.1998
No Degree - Junior High Education
Mabalacat Institute
Mabalacat,Pampanga03.1996
Primary School
Nepomuceno Elementary School
Angeles City,Pampanga03.1992
Skills
- SKILLS
- Excellent communication and interactive skills
- Ability to handle stressful situations without compromising
- Value of work
- Have positive work attitude
- Stocking and Replenishing
- Product and Service Sales
- Exceeding Customer Expectations
- Store opening and closing
Languages
Japanese
Full Professional
Malay
Limited Working
Timeline
Sales Assistant
THE SM STORE
10.2022 - 03.2023
Operation Manager
Yakiniko Kosho Japanese Grill
03.2013 - 05.2013
Operation Manager
MTY Trading and Rent-A-Car
01.2012 - 02.2013
Personal Assistant
Virtue Vacation Exclusive
11.2011 - 03.2012
Proprietor
Strong Force Manpower Services
11.2009 - 04.2010
Vocational - Hotel and Restaurant Management
Holy Angel University
No Degree - Junior High Education
Mabalacat Institute
Primary School
Nepomuceno Elementary School
Reference
Steve C Rene. Phone 0411619191
Abigail L Masangcay Phone 0434048053
Reference
Steve C Rene. Phone 0411619191
Abigail L Masangcay Phone 0434048053
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