Holland Robinson
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Queensland
02.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Varsity College
Varsity Lakes, QLD11.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Flexible Schedule
- Leadership Qualities
- Clear Communication
Accomplishments
Achieved SRC course and proceeded to get IRB crewies and Bronze medallion in surf life saving.
Certification
Cert II Self-Awareness & Development
Cert IV in Crime and Justice Studies
Cert II in Sport and Recreation
Cert II in Public Safety (Aquatic)
Cert III in Fitness
Timeline
Crew Member
McDonald's Queensland
02.2021 - Current
High School Diploma -
Varsity College
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