Hollie Balci
Truganina,VIC
Summary
Passionate about helping others, I have a strong dedication to community service. With extensive experience as a Disability and Community Service Worker, I possess a deep understanding of local and government regulations and policies. Throughout my 7-year career, I have supported numerous clients in various roles, making a positive impact on their lives. Now, I am eager to bring my expertise and enthusiasm to a dynamic team and leading service provider. My focus is on delivering high-quality care through therapeutic treatments, ensuring positive outcomes for individuals with physical, intellectual, and developmental disabilities. I take great pride in the support I provide and the lives I improve.
Overview
10
10
years of professional experience
Work History
Support Worker
Life Style Solutions
06.2015 - 01.2017
- Provide person Centre support to children, young people and Adults
- Empower individuals and respect their right to make informed decisions and choices
- Promote dignity, privacy and confidentiality
- Develop and maintain a safe and professional relationship with all people supported
- Assist, support and develop independence in personal care, health care and hygiene in areas such as dressing, washing, toileting and eating as required
- Ensure medication taken by people are administered according to the management of medication policy and procedures including PRN medication using the protocols related to the use of PRN medication related to behaviors and users Incident prevention/response plan under the authorization of the line manager
- Using medication sheets to correctly document times and dates and also using the house communication book to update changes in medication
- Experienced working with people with alcohol and other drug issues
- Experienced working with people with mental illness
- Shift work on 7-day roster including weekends, sleepover shifts and Active nights
- Good understanding and commitment to privacy legislation, equal employment opportunity, anti-discrimination legislation & WHS
- Experience supporting Clients into the community and working in houses with high behavioural needs
- Experience in Manual Handling and use of hoists following safe manual handling procedures
- Day to day progress documentation – Progress Notes, behavioural notes, NDIA Goals and Aspirations, Ip progress notes
- Managed Crisis Situations and assisted in behavioural Intervention support
- Familiarity with PWS care plans & Behaviour Response Plans
- Transport PWS to day programs, Tafe, employment, Dr's appointments, family contact visits, court and departmental meetings
- Incident Reporting, reporting and documentation of unusual or extraordinary happenings, including accidental or deliberate
- Anything that may have a serious impact upon the safety or physical/emotional health or wellbeing of PWS or CSW
Disability Support Worker
On Call Group Aust
11.2010 - 04.2014
- Company Overview: Melbourne Based
- In Home Support including meal preparation, shopping, domestic housework & laundry
- Supporting Clients and their families in the comfort of their own home to manage health conditions including manual handling and medication management
- Community access support, including social events, groups such as arts and crafts or sporting groups
- Hydro pool support, following exercises and therapy according to the advice from medical professionals
- 24/7 Availability to cover shifts in the event of fulltime employees call in sick in various residential SIL accommodation
- Melbourne Based
- Provided high level of physical support by lifting, adjusting, and moving clients.
Disability Support Worker
Gellibrand Support Services
05.2009 - 05.2010
- Company Overview: Western Suburbs Melbourne
- Assist people with medication administration
- Implement care programs for those in residential establishments
- Provide in-home support with health issues and daily living tasks such as washing, dressing, eating, transport and budgeting
- Assist with the delivery of activities to enhance the physical, social, emotional and intellectual development of those in care
- Support with grooming & personal care showering, dressing, eating
- Provide companionship and support during daily activities
- Cook and serve meals, clean premises, wash, iron and perform other household tasks with client inclusion
- Work with a team of health professionals, family, friends and careers to implement a program of support and complete notes or documentation of observations
- Western Suburbs Melbourne
- Drove clients safely to social activities and appointments.
Disability Support Worker (Work experience)
Finchley Mental Health Rehab
02.2007 - 02.2007
- Company Overview: organisation to assist people who suffer from mental illnesses
- Group Programs
- Organising Activities such as yoga, art classes, and outings
- Outreach Work
- Visit patient's homes to assess their wellbeing
- Organisation to assist people who suffer from mental illnesses
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
Education
understanding and managing Epilepsy
Epilepsy Foundation Training
01.2016
Emergency Medication Administration (Midazolam)
Epilepsy Foundation Training
01.2016
Training session in Culture Diversity
01.2016
Certificate III - In Community Services
Victoria University
Melbourne, VIC03-2007
VCE - Year 12
Brunswick Secondary College
01.2006
Skills
- Patient
- Flexible
- Understanding
- Great judgment
- Respectful
- Responsible approach to work
- Excellent verbal communication skills
- Teamwork
- Time management skills
- Critical thinking
Hobbies and Interests
- Being a mother and making memories with my child
- Working in my local community, using my skills to help people reach their best potential
- Early Childhood Intervention Awareness
- Autism Awareness programs advocate and Volunteer in community activities with Felicity Holistic Care
References
- Denise Litton, Current Care Coordinator, Felicity Holistic Care, Team Leader, Life Style Solutions / Residential House, Wynarka Dr, Hoppers Crossing, VIC, 0400 056 920
- Felicia Uilavai, Support Worker/ College, Life Style Solutions, 0448 779 639
Languages
Turkish
Limited Working
Timeline
Support Worker
Life Style Solutions
06.2015 - 01.2017
Disability Support Worker
On Call Group Aust
11.2010 - 04.2014
Disability Support Worker
Gellibrand Support Services
05.2009 - 05.2010
Disability Support Worker (Work experience)
Finchley Mental Health Rehab
02.2007 - 02.2007
Training session in Culture Diversity
VCE - Year 12
Brunswick Secondary College
understanding and managing Epilepsy
Epilepsy Foundation Training
Emergency Medication Administration (Midazolam)
Epilepsy Foundation Training
Certificate III - In Community Services
Victoria University
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