Summary
Overview
Work History
Skills
Timeline
Generic

Hollie Coleman

Cairns,QLD

Summary

Experienced with providing excellent customer service in food and beverage settings. I have strong communication and multitasking skills, knowledge of maintaining cleanliness and efficiency, contributing to smooth and enjoyable dining atmosphere.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant, Gaming Attendant

Balaclava Hotel
05.2025 - Current
  • Serving food and beverages to guests.
  • Managed cash register, processed payments, counted tills
  • Collaborated with team members to ensure timely service during peak hours.
  • Learned menu items and daily specials to provide accurate information to customers.
  • Proficient in Keno & TAB
  • Monitored gaming areas to ensure compliance with safety and operational standards.
  • Operated gaming machines, providing technical support to patrons as needed.

Bar Attendant

Heritage Nightclub
04.2025 - 10.2025
  • Prepared and served beverages while ensuring adherence to health and safety standards.
  • Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Collaborated with team members to efficiently manage busy service periods during peak hours.
  • Operated and closed down bar station according to sanitation regulations and safety standards.

Food and Beverage Attendant

Village Belle Hotel
04.2024 - 01.2025
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Adapted quickly to changing priorities in fast-paced restaurant setting.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Bartender

Ma Dulleas
11.2019 - 11.2023
  • Prepared and served a variety of beverages in fast-paced environment.
  • Maintained cleanliness and organization of bar and workstations.
  • Assisted customers with drink selections and provided recommendations.
  • Trained new bartenders in customer service, bar equipment safety and drink preparation techniques.
  • Processed customer transactions efficiently using POS systems, ensuring accuracy in cash handling.

Skills

  • RSA and RSG
  • Food Safety Qualified
  • Time Management
  • Exceptional Customer Support
  • Adaptability under pressure
  • Full Drivers Licence
  • White Card

Timeline

Food and Beverage Attendant, Gaming Attendant

Balaclava Hotel
05.2025 - Current

Bar Attendant

Heritage Nightclub
04.2025 - 10.2025

Food and Beverage Attendant

Village Belle Hotel
04.2024 - 01.2025

Bartender

Ma Dulleas
11.2019 - 11.2023
Hollie Coleman