Hollie Fuller
South Grafton
Summary
Motivated and customer-focused professional with over four years of experience across reception, administration, retail, hospitality, and delivery roles. Proven ability to provide exceptional front-line service, manage administrative tasks, and support fast-paced team environments. Currently excelling in a real estate reception and admin role, demonstrating strong communication, multitasking, and software proficiency. Known for adaptability, attention to detail, and a consistent commitment to customer satisfaction. Seeking to bring a strong work ethic and a service-oriented mindset to a dynamic team.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Mckimms Real Estate
04.2025 - Current
- As the first point of contact for clients, agents, and vendors, I provide professional front-desk reception and comprehensive administrative support in a fast-paced real estate environment
- My role demands the utilisation of my communication and multitasking skills, in addition to my professional experience with real estate software such as PropertyMe, REX, and Ignite
- My role includes managing daily office operations, handling client inquiries, supporting property managers regarding reports and inspections
- I coordinate appointments and maintain an organised, efficient workspace.
Front-of-House / Delivery Driver
Grafton Bakery Cafe
11.2023 - 04.2025
- Processed cash and card transactions, ensuring the efficient management of store revenue
- Trained new staff on front-of-house operations, enhancing team efficiency
- Reliably conducted store deliveries
Waitress / Kitchen Hand
Grafton Golf Club
03.2021 - 12.2024
- Operated the till to take customer orders efficiently and accurately
- Prepared and served food in accordance with hygiene and safety standards
- Assisted bar staff with cleanup and general maintenance to ensure a tidy and welcoming environment
- Provided friendly and attentive customer service in a fast-paced setting
- Resolved customer complaints swiftly, improving satisfaction ratings
Team Member
Coles
12.2021 - 01.2023
- Processed customer transactions on POS system, allowing for the efficient management and inventory of store revenue
- Provided customers with exceptional friendly service and efficiency
- Worked across various store departments
Education
South Grafton High School
South Grafton10-2023
Skills
- Communication
- Efficiency
- Delivering customer satisfaction
- Fast learner
- Manual driver's licence
- RSA
- Office administration
- Client communication
Hobbies and Interests
- Avid golfer with numerous awards and championship accomplishments
- Personal fitness, including gym, walking and running
Timeline
Administrative Assistant
Mckimms Real Estate
04.2025 - Current
Front-of-House / Delivery Driver
Grafton Bakery Cafe
11.2023 - 04.2025
Team Member
Coles
12.2021 - 01.2023
Waitress / Kitchen Hand
Grafton Golf Club
03.2021 - 12.2024
South Grafton High School
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