Detail-oriented administrator dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing Number years of experience in Industry.
Overview
7
7
years of professional experience
Work History
Compliance Officer
Pule Nursing agency
05.2022 - 10.2023
During this I work along side the onboarding team for pulse nursing agency which is one of the biggest nursing recruitment companies in the UK
I work towards a target each week to clear as many nurses to work as I can
I work along side the recruiters who pass the candidates on to me to get all the compliance that is needed for them to work
It is a pressure involved job especially when there is a deadline for a nurse to clear for but that is what makes the job exciting
I get to speak to the nurses on the phone daily to chase them for their compliance and create relationships with them so their journey with me goes as smoothly as possible
I have weekly KPI's that I work towards each week which involves phoning candidates, contacting all my candidates weekly, and clearing as many candidates as I can weekly which goes towards my bonus each month.
Customer service / Marketing Administrator
Skin Destination
11.2021 - 05.2022
During this role I have learnt a number of skills including but not limited to; creating email campaigns, starting and managing social media accounts, dealing with customer enquiries and complaints, designing a new website including writing content for the website & filming content and editing together to upload writing creative blogs for the website, meta Facebook business suite & learning google analytics.
Apprentice Business administrator
The National institute for Health and Care Excellence
01.2019 - 10.2021
I have completed a level 3 business administration apprenticeship
This has given me a lot of knowledge into the world of business and the company i work for 'the National institute for health and care excellence' is well respected all over the country so i feel like i have already had a head start with liaising with external, highly respected people.
Barmaid
The Navigation Pub
05.2017 - 01.2019
Sales assistant
Primark
09.2016 - 06.2018
Education
A Level / Btec - Media, Law, Health And Social
Aquinas College
06.2018
Subjects: Media, Health and social
GCSE -
Marple hall school
06.2016
Subjects: Maths, English literature, English Language, Science, Media, French, Dance, Business, Drama
Skills
Active Listening
Attention to Detail
Good time management
Flexibility and Adaptability
Conflict Resolution
Microsoft Office Word
Microsoft PowerPoint
Microsoft Excel
Time Management
Teamwork
Ability to Multitask
Effective Time Management
Communication
Adaptability
Customer Service
Communication Skills
Ability to Work Under Pressure
Relationship Building Skills
Medical Knowledge
Able to manage and implement Social Media campaigns
Email Marketing
References
References available upon request
Timeline
Compliance Officer - Pule Nursing agency
05.2022 - 10.2023
Customer service / Marketing Administrator - Skin Destination
11.2021 - 05.2022
Apprentice Business administrator - The National institute for Health and Care Excellence
01.2019 - 10.2021
Barmaid - The Navigation Pub
05.2017 - 01.2019
Sales assistant - Primark
09.2016 - 06.2018
Aquinas College - A Level / Btec, Media, Law, Health And Social
Personal Care Assistant at scrubs nursing agency and alliance nursing agencyPersonal Care Assistant at scrubs nursing agency and alliance nursing agency