Hollie Loughrey

- First point of contact for all customers and visitors, providing first class hospitality and greeting in a professional and engaging manner.

- Demonstrated consistent professionalism in both verbal and written communications with clients and colleagues

- Answered high volume of incoming calls in a professional and polite approach.

- Setting and maintain a high level of cleanliness and housekeep throughout the dealership.

- Handling of mail

- First point of contact for all customers and visitors, providing first class hospitality and greeting in a professional and engaging manner both face to face and over the phone.

- Successfully managed information utilising work sites including logging loan cars, test drives ordering stationary, business cards & coffee orders.

- Maintained an organised work environment through effective filing systems and document management.

- Administration duties including handling of mail, service RO’s, ordering supplies and assisting other departments.

- Developed spreadsheets to record sales data.

- Demonstrated consistent professionalism in both verbal and written communications with clients and colleagues

- Setting and maintain a high level of cleanliness and housekeep throughout the dealership.

- Handled diary management efficiently.

- Primary contact with all sold customers managing delivery’s & aftermarket.

- Managing confidential administration for the General Manager, Sales Manager, Finance manager & sales team.

- High volume contact via outlook, phone, teams & zoom.

- Handling time sensitive and confidential contracts

- I successfully oversaw and maintained lead management.

- Maintaining contact with external corporations.

- Data entry using excel, word & PowerPoint.

- Coordinated with other departments to ensure seamless scheduling via email & face to face.

- Maintained an organised work environment through effective filing systems and document management.

- Demonstrated consistent professionalism in both verbal and written communications with clients and colleagues

- Managing the arrival of cars from our factory and the dispatch of cars to our head office.

- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.