Hollie Smith
Garfield,Vic
Summary
As a dedicated and resourceful Education Support Officer with a strong foundation in conflict resolution, team collaboration, and time management. Skilled in fostering positive relationships, ensuring smooth communication, and supporting diverse educational needs. Known for applying creative problem-solving techniques, critical thinking, and adaptability to overcome challenges. Highly empathetic with an unwavering commitment to providing the best support for both students and staff. Detail-oriented, reliable, and trustworthy, with a proven ability to maintain accurate records and manage multiple tasks efficiently. A professional who thrives in dynamic environments and is driven by a passion for creating inclusive and supportive learning spaces.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Education Support Officer
St Itas Primary School
Drouin, Vic
01.2022 - 10.2023
- I currently work as an education support officer with children that are needing extra assistance with their learning and behaviour throughout their schooling
Deli Worker
Coles Supermarket
02.2021 - 01.2023
- Listened carefully to customer instructions and prepared orders according to those preferences
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats accurately
- Learned other teammates' work tasks to train as a backup
- Delivered ideal customer service to guests, even in peak business periods, to promote retention
- Greeted customers at the counter to fulfill requests and answer questions
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction
Work Placement
St Itas Catholic Primary School
Drouin, Vic
01.2022 - 01.2022
- During my placement of 120 hours, I was in the foundation classrooms three days a week helping the high-need students
- Through my placement, I performed tasks like helping the teacher with planning, adapting student work, marking and correcting student work, working one on one with students, making resources for the students, photocopying, and printing work for students, and writing anecdotal notes on the students I was working with
- Throughout the placement, I assisted the foundation classes with movement and I ran a few of the activities
Education
Year 12 -
Drouin Secondary College
Drouin, Vic12.2022
Skills
- Attention to detail
- Teamwork and collaboration
- Following Instructions
- Team member motivation
- Documentation
- Record Keeping
- Complex Problem solving
- Mentoring
- Communication
- Time Management
- Reliable
- Trustworthy
Certification
- Certificate III in School-Based Education Support
- First Aid and CPR
- Working with children's check
References
Reference available upon request
Timeline
Education Support Officer
St Itas Primary School
01.2022 - 10.2023
Work Placement
St Itas Catholic Primary School
01.2022 - 01.2022
Deli Worker
Coles Supermarket
02.2021 - 01.2023
Year 12 -
Drouin Secondary College
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