Hollie Viney
Townsville,QLD
Summary
Dynamic hospitality professional with extensive experience at Shane Elliot, excelling in customer service and beverage preparation. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in responsible alcohol service and maintaining a clean, safe environment, ensuring compliance with health and safety standards.
Overview
5
5
years of professional experience
Work History
Bartender
Shane Elliot
Mount Molloy , QLD
06.2024 - 05.2026
- Greeted guests and took beverage orders to enhance customer experience in fast-paced Shane Elliot bar setting
- Serving alcohol ( valid rsa )
- poured drinks following Shane Elliot service standards.
- Maintained cleanliness and organization of bar area to promote a welcoming environment
- Ensured compliance with food, health, and safety guidelines to uphold store standards
- Prepare bar for opening
- Restocking fridges
Nursing Home Worker
Leni
Julatten , Qld
06.2021 - 09.2022
- Assisted with meal service and provided support to residents with feeding needs
- Delivered meals and essential supplies to residents
- Prepared and served tea and coffee to enhance resident comfort
- Washing dishes
- Cleaning
- Risk mitigation from a work place health and safety perspective
Education
Mareeba State High School
Mareeba , QldSkills
- Beverage preparation
- Food preparation
- Wine and liquor expertise
- Beer and wine recommendations
- Responsible alcohol service
- Food safety procedures
- Food safety
- Cleanliness and hygiene
- Cash handling
- Payment processing
- Cash register operation
- Point of sale systems
- Bar service preparation
- Bar cleanliness
- Bar restocking
- Liquor restocking
- Stock control
- Time management
- Complex Problem-solving
- Difficult customer management
- Attention to detail
- Workplace safety
- Performance improvement
- Team communication
- Effective communication
- Team player attitude
- Engaging personality
- Strong multitasking
- Professional appearance
- Team development
- Food service
- Hospitality and accommodation
- Resident care
- Food running
- Customer service expertise
- Food running
- Alcohol awareness
- Point of sale systems
- Bar service preparation
- Customer service expertise
- Bar cleanliness
Timeline
Bartender
Shane Elliot
06.2024 - 05.2026
Nursing Home Worker
Leni
06.2021 - 09.2022
Mareeba State High School