Adept at elevating customer experiences, I leveraged my sales expertise and strong communication skills at Tarocash to surpass sales targets. My knack for visual merchandising and commitment to exceptional service not only increased store revenue but also cemented a loyal customer base.
Overview
2024
2024
years of professional experience
Work History
Hairstylist
Hollywood Hair Extensions Signature
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Educated customers on products to maximize benefits.
Increased salon revenue by upselling products and additional treatments during appointments.
Retail Assistant
Myer Melbourne
05.2023 - 01.2024
Styled customers by providing personalized fashion advice and outfit coordination.
Processed cash payments with precision, maintaining balanced cash registers.
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Provided exceptional services and pleasant shopping experiences to retail customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Retail Sales Associate
Neverlands
05.2022 - 01.2023
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Manager
Tarocash
01.2019 - 02.2020
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Controlled store inventory and reviewed cash handling and operations reports.
Completed daily paperwork and computer entry of sales data as established by management.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
Early Childhood Educator
Family Day Care
05.2015 - 08.2018
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
Retail Assistant
Y.D Men’s Wear
02.2011 - 03.2013
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Met and exceeded sales targets consistently, contributing to overall team success.
Executed visual merchandising strategies to attract customers and drive sales.
Boosted store revenue through upselling and cross-selling techniques.
Education
Certificate 3 Early Childhood Care And Education -
Partners in Training
Melbourne, VIC
Skills
Quick learner
Client consultation
Customer consultation
Highly motivated self-starter
Goal oriented
Sales expertise
Visual merchandising
Team collaboration
Upselling strategies
Sales target achievement
Customer service
Strong communication and interpersonal skills
Reliable and responsible
Adaptable and flexible
Honest and dependable
Attention to detail
Creative thinking
Positive customer engagement
Goal driven
Meeting sales goals
POS software
Languages
Arabic
Native or Bilingual
Timeline
Retail Assistant
Myer Melbourne
05.2023 - 01.2024
Retail Sales Associate
Neverlands
05.2022 - 01.2023
Retail Manager
Tarocash
01.2019 - 02.2020
Early Childhood Educator
Family Day Care
05.2015 - 08.2018
Retail Assistant
Y.D Men’s Wear
02.2011 - 03.2013
Hairstylist
Hollywood Hair Extensions Signature
Certificate 3 Early Childhood Care And Education -