Holly Anderson
Summary
Hardworking naturopath offering experience applying range of therapeutic strategies toward patient problems to enhance wellbeing and manage symptoms. Responsible, goal and detail-oriented practitioner gifted in oral and written communication, relationship-building and multitasking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Naturopath and Administration Assistant
Love Healthy Livin
09.2023 - Current
- Educated clients about long-term health benefits of balanced diets and lifestyle changes.
- Provided in-depth holistic information to maximize health.
- Referred patients to appropriate outpatient settings for additional testing and health support.
- Organised and detail-oriented with a strong work ethic.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organisation and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
Support Worker
TLC Independent Living And Support Services
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Optical Assistant Level
Specsavers Optometrists
06.2018 - 09.2023
- Confirmed appointments, communicated with clients and updated client records.
- Efficient communication and co-operation with other staff members.
- Accurate and responsible handling of money and claiming health funds for customers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritisation and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Sales Associate
Wallace Bishop Jewellers
01.2022 - 06.2022
- Organised racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Cleaning Assistant
Swifty Clean Pty Ltd
01.2020 - 07.2020
- Refilling and restocking products at the end of the day.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Communicating with other staff to efficiently complete jobs.
- Great attention to detail and time management.
Food Service Team Member
Soul Origin
01.2018 - 06.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Efficient communication and co-operation with other staff members.
- Time management and prioritisation during busy periods.
- Accurate and responsible handling of money.
Administration/Retail Sales Consultant
Snap Fitness Mackay
03.2017 - 01.2018
- Scanned documents and saved in database to keep records of essential organisational information.
- General reception duties including emails, phone calls and customer liaison.
- Word, Excel, Fitware and online data entry.
- Sales reports, daily summary sheets, following up member arrears.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Provided and maintained a safe and healthy workplace/environment.
Cashier, Self Serve/ Smoke Shop Assistant
Woolworths Supermarket
01.2014 - 01.2017
- Customer interactions and service in a fast paced environment.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Restocking of shelves and returning stock to appropriate places.
- Assisting and directing customers in correct location of product/s.
- Ensuring and maintaining a safe and healthy workplace.
Education
Bachelor of Health Science - Naturopathy
Endeavour College of Natural Health
Brisbane, QLD06.2023
Skills
- Exceptional active listening skills
- Excellent demonstration of critical thinking
- POS systems expertise
- Strong verbal communication skills with colleagues and customers
- Excellent time management skills
- Exceptional conflict resolution skills
- Excellent at working both within a team and independently
- Good computer skills and knowledge with the ability to learn and adapt quickly
Certification
- First Aid and CPR training
- Working with Children card
Key Focus Areas
- Gut Health
- Female Reproductive Health
- Mental Health
- Thyroid Health
- Immune Support
Additional Information
References upon request.
Timeline
Clinical Naturopath and Administration Assistant
Love Healthy Livin
09.2023 - Current
Support Worker
TLC Independent Living And Support Services
09.2023 - Current
Sales Associate
Wallace Bishop Jewellers
01.2022 - 06.2022
Cleaning Assistant
Swifty Clean Pty Ltd
01.2020 - 07.2020
Optical Assistant Level
Specsavers Optometrists
06.2018 - 09.2023
Food Service Team Member
Soul Origin
01.2018 - 06.2018
Administration/Retail Sales Consultant
Snap Fitness Mackay
03.2017 - 01.2018
Cashier, Self Serve/ Smoke Shop Assistant
Woolworths Supermarket
01.2014 - 01.2017
Bachelor of Health Science - Naturopathy
Endeavour College of Natural Health
- First Aid and CPR training
- Working with Children card
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