Holly Baguley
Mango Hill,QLD
Summary
As a friendly Individual, I have delivered exceptional customer service to achieve high customer satisfaction. I have experience In cash handling, understanding customer desires as well as up selling merchandise. I pride myself In honesty, maturity and excellent work ethic that will help me work In a professional environment.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
09.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
Beauty Therapist
Laser Clinics Australia
07.2023 - 07.2024
- Advising clients about skincare products and Ingredients.
- Provide advanced skin treatments, Removing unwanted hair by laser hair removal
- Providing client consultations.
- Kept work areas, tools, and equipment clean and properly sanitized.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
Retail Sales Assistant
Rockwear
07.2021 - 05.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Team Member
Woolworths
01.2020 - 06.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Diploma Of Beauty Therapy -
The French Beauty Academy
Year 12 Completed -
Narangba Valley State High School
2019
Skills
- Customer Service
- Adaptable
- Time Management
- Fast Paced
- Organised
- Sales and Upselling
- Retail experience
References
Personal -
- Liliana Anaya, 0474 266 802
Professional -
- Kerry Otigah, kerryo@thefrench.edu.au
- Brianna James, briannaj@thefrench.edu.au
- Nastaran Gholami, nasg@thefrench.edu.au
Training
- 2022, Dermalogica product knowledge
- 2022, Skinstitut product knowledge
- 2022, Aspect product knowledge
- 2022, MAC product knowledge
- 2022, LYCON product knowledge
- 2022, VIDA GLOW product knowledge
Timeline
Pharmacy Assistant
Chemist Warehouse
09.2024 - Current
Beauty Therapist
Laser Clinics Australia
07.2023 - 07.2024
Retail Sales Assistant
Rockwear
07.2021 - 05.2022
Retail Team Member
Woolworths
01.2020 - 06.2021
Diploma Of Beauty Therapy -
The French Beauty Academy
Year 12 Completed -
Narangba Valley State High School
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