Holly Bailey

• Unloaded plants and nursery items from delivery trucks.
• Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
• Water, pruned and groomed plants and trees to maintain health and attractiveness.
• Assisted with operating tractors and forklifts to transport plants and soil and perform grading.
• Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
• Inspected equipment and machinery to identify and schedule repair and maintenance, managing wear and tear.
• Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
• Answered questions and provided information regarding plants and care to help customers make informed decisions.
• Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
• Inspected plants to identify for signs of disease or infestation and address problems early.
• Evaluate harvesting conditions and identify obstacles.
• Communicated with coworkers and management to report challenges.
• Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
• Assembled and maintained greenhouses and other structures to assist with business operations.
• Harvested fruits and vegetables and prepared for sale or shipping.
• Transported and loaded harvested items into delivery trucks.
• pack pallets of stock for delivery's
• maintaining gardens by watering, weeding and mowing lawns
• picking ready stock and Loading onto trolleys, unloading on to dock for truck collection
• Moving garden supplies and equipment
• applying pesticides to control pests, diseases, weeds and nutrition
• Blocking in stock that has been picked from to make room for new stock
• Moving stock around nursery into appropriate greenhouse
• Record information about plants and plant growth (Maintain operational records)
• Inspect plants buds ties to assess quality, evaluate quality of plants or crops
• Dig, cut, and transplant seedlings, cuttings, trees, and shrubs
• Clean work areas and maintain grounds and landscaping
• Regulate greenhouse conditions, and indoor and outdoor irrigation systems.

• Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
• Performed carpet cleaning and stain removal tasks using recommended products.
• Installed carpet, hardwood and Carpet tiles flooring in commercial and residential buildings.
• Removed existing flooring materials and prepared area for installation of new products.
• Operated hand and power tools
• Organized materials, machinery and tools necessary to complete each job.
• Took care to prepare work areas, use adhesives and resolve
• problems with installations.
• Conducted comprehensive site assessments and prepared detailed quotations for clients
• Performed floor preparation tasks including surface leveling, feathering, and substrate conditioning
• Executed carpentry work including skirting board removal and reinstallation
• Managed flooring removal projects, including carpet extraction and disposal
• Completed concrete work including mixing, pouring, and finishing for various applications
• Constructed access ramps and doorway transitions to ensure level thresholds and accessibility compliance
• Applied screeding techniques to achieve smooth, level concrete surfaces
• Maintained clean and safe work environments through ongoing site housekeeping during projects
• Conducted thorough site cleanup and final inspections before project completion
• Demonstrated strong attention to detail and commitment to leaving work sites in pristine condition

Core Competencies:

• Site preparation and assessment
• Concrete finishing and screeding
• Basic carpentry and renovation work
• Quality control and site management
• Health and safety compliance
• Client communication and quoting
• Performed semi-skilled carpentry work such as subflooring repair and trim installation.

• Delivered comprehensive snorkelling instruction covering equipment usage, terminology, underwater communication techniques, and free-diving skills to participants of varying experience levels
• Provided detailed briefings on local marine ecosystems and wildlife identification to enhance participant education and environmental awareness
• Conducted pre-activity safety assessments through individual participant consultations to determine water competency levels and tailor instruction accordingly
• Coordinated and supervised outdoor adventure activities including snorkelling, sea kayaking, and stand-up paddleboarding for groups of diverse abilities
• Maintained responsibility for equipment setup, inspection, and ongoing maintenance to ensure operational safety and compliance standards
• Demonstrated proper equipment usage and activity techniques while providing hands-on instruction to participants
• Implemented comprehensive safety protocols and risk management strategies to minimize participant exposure to hazards
• Responded to emergency situations by administering first aid and coordinating appropriate follow-up medical care when required
• Served as regional tourism ambassador by providing information on local attractions and points of interest
• Maintained detailed activity logs and completed administrative documentation as required
• Fostered high levels of participant engagement through enthusiastic facilitation and responsive group management
• designed up games for once people felt confident on the water.
• Teaching stand up paddle boarding.
• lead in sea kayaking

Care Coordinator – Illuka Retreat Shoreham

• Managed guest arrival process including check-in procedures and orientation to glamping accommodations
• Provided comprehensive accommodation information and curated recommendations for regional activities and attractions
• Coordinated and hosted on-site events to enhance guest experience
• Delivered personalized guest services including fire preparation and maintenance
• Processed accommodation bookings while strategically allocating guests to appropriate camping zones
• Maintained inventory control systems and managed stock levels for operational supplies
• ON-CALL 24/7

• Installed stonework according to landscape design plan and client specifications.
• Handled hedge, bush, and shrub trimming.
• Created striking landscape designs, applying years of diverse industry knowledge.
• Removed and disposed of plant debris from work sites to keep areas safe and well-organised.
• Built large retaining walls
• Moving dirt either by hand shovelling all excavator.
• keep the job clean and tidy up before you leave site.
• follow your sosp
• Installed lights, sprinklers and other outdoor features based on requirements.
• Developed and implemented strategies for water conservation.
• Prepared soil for planting and sowing.
• Applied fertilizers and pesticides to outdoor areas according to safety standards.
• Removed debris and waste from outdoor areas.
• Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
• Coordinated with other landscaping professionals to improve outdoor areas.
• Assisted with irrigation system maintenance and repair.
• Utilized power tools and landscaping machines to maintain outdoor areas.
• Maintained gardening tools by replacing blades and fluids.
• Collaborated with gardeners to plan and design outdoor spaces.
• Developed and maintained efficient irrigation system for outdoor areas.

Pre-Activity Safety Inspections

• Conduct routine visual inspections of all elements and activity areas prior to each session
• Check integrity of poles, ladders, high lap splices, anchor points, guy lines, and rope systems in accordance with ACOP daily inspection protocols
• Inspect for fallen branches, unstable trees, and environmental hazards
• Suspend off-ground activities during wind conditions exceeding Force 5 (17-21 knots/19-24 mph/29-38 km/h) or when lightning breaches the 30/30 rule

Emergency Rescue Procedures

• Execute unconscious casualty rescue protocols requiring minimum five-person team and physical lift procedures as detailed in ACOP
• Coordinate retrieval rescue for guests stranded at wire sag point using retrieval rope system attached by accompanying adults
• Immediately call for assistance when emergency rescue situations arise

Guest Briefing & Safety Protocols

• Deliver comprehensive session introductions and safety briefings including landing technique demonstrations as per ACOP
• Demonstrate correct foot positioning for controlled stopping before zip wire terminus
• Instruct accompanying adults on retrieval procedures for guests returning to sag span
• Verify guests are physically and cognitively capable of executing safe landing procedures before participation

Platform Operations & Dispatch Procedures

• Maintain personal safety attachment to platform safety systems at all times when operating in attachment and dispatch areas
• Hold guests in designated waiting area until called forward by dispatch instructor
• Attach zip trolleys to cable only within designated attachment area
• Conduct pre-dispatch safety reminders including non-inversion protocols and landing techniques
• Perform Final Departure Checks (FDC) including physical 'squeeze' check of karabiner's before each dispatch
• Establish clear communication signals with landing zone personnel to confirm 'all clear' status before launch
• Remove safety chains/cow's tails only after completing all checks and confirming guest understanding
• Secure dispatch gate before calling next participant through holding area
• Enforce maximum weight limit of 120kg for all zip wire participants
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.

Clinical Care & Health Monitoring

• Monitor and record vital signs with accurate documentation on patient charts
• Administer medications in accordance with protocols and report to Registered Nurses
• Conduct comprehensive nursing assessments of patients/residents
• Observe and report skin integrity and condition changes
• Assist patients with Activities of Daily Living (ADLs)
• Respond to medical emergencies following established policy and procedures
• Care Planning & Coordination
• Participate in regular care plan reviews and updates
• Implement intervention procedures for dementia and behavioural health concerns
• Coordinate appropriate responses with multidisciplinary team members
• Ensure all patient information is accurately recorded and communicated

Social Support & Housing Services

• Partnered with Launch Housing to support rough sleepers transitioning to stable accommodation over 12-month periods
• Developed sustainable pathways out of homelessness by addressing housing, health, and psychosocial needs
• Facilitated long-term solutions to maintain housing stability and improve overall wellbeing

Community Engagement & Holistic Support

• Delivered services across diverse engagement hubs including meal programs and women's shelters
• Provided wraparound support addressing multiple complex issues affecting vulnerable populations
• Applied person-centred approaches integrating clinical care with social determinants of health
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.