Holly Barker-Troeth
Narre Warren,VIC
Overview
5
5
years of professional experience
Work History
Acting 2IC
Strand Group
11.2022 - Current
- Currently acting as 2IC at the Chadstone location, overseeing daily store operations, managing a team of sales associates, and ensuring exceptional customer service while meeting sales targets
- Previously served as Interim Store Manager, taking full responsibility for store management in the absence of the Store Manager
- Coordinated the creation and maintenance of visually appealing store displays to promote products and seasonal campaigns, boosting customer interest and sales
- Assisted in inventory management and stock control, ensuring product availability and proper display
- Handled escalated customer issues, ensuring a positive resolution and maintaining high customer satisfaction
Receptionist & Junior Class Teaching Assistant
MarShere
05.2021 - 06.2023
- Managed bookings for lessons and ticketed events, providing exceptional customer service at the front desk
- Assisted with the design and setup of promotional materials and display spaces during events
- Supported administrative tasks while maintaining a strong focus on customer experience and ensuring the presentation of the facility was welcoming and visually appealing
- Supported teaching staff with students during classes
Hospitality & Barista
Grazing Moments
12.2021 - 12.2022
- Worked alongside team members to create appealing food displays, highlighting products in a visually engaging manner that increased customer interest
- Responsible for maintaining cleanliness and organization in the front-of-house area, ensuring that the environment was welcoming and attractive to customers
- Participated in creating seasonal and promotional layouts for the café area, displaying products creatively and ensuring consistency with branding
Hospitality & Barista
Donut King
01.2020 - 01.2021
- Assisted in setting up and organizing the front-of-house displays, ensuring food items were arranged attractively to entice customers
- Worked with the team to plan and execute store layout changes to align with new product launches and promotional campaigns
- Participated in daily store setup and clean-up, paying close attention to the visual arrangement of products and their accessibility
Child Care Assistant
Cranbourne Day Care and Kindergarten Centre
01.2020 - 01.2021
- Helped organize educational materials and display areas for children’s activities, ensuring a visually stimulating environment that promoted creativity and engagement
- Worked collaboratively with teachers to create fun, engaging, and educational displays in line with the day’s learning themes
Education
Cert III - Education Support
VFA Learning
Hillsmeade Primary12.2021
VCAL -
Box Hill Institute
Box Hill, VIC12.2021
VCE -
Kambrya College
Berwick, VIC12.2020
Skills
- Retail Management & Team Leadership
- Visual Merchandising & Display Creation
- Product Placement & Styling
- Customer Engagement & Sales Strategy
- Store Layout & Space Planning
- Inventory Management & Stock Control
- Creative Problem Solving & Innovation
- Time Management & Organizational Efficiency
Timeline
Acting 2IC
Strand Group
11.2022 - Current
Hospitality & Barista
Grazing Moments
12.2021 - 12.2022
Receptionist & Junior Class Teaching Assistant
MarShere
05.2021 - 06.2023
Hospitality & Barista
Donut King
01.2020 - 01.2021
Child Care Assistant
Cranbourne Day Care and Kindergarten Centre
01.2020 - 01.2021
Cert III - Education Support
VFA Learning
VCAL -
Box Hill Institute
VCE -
Kambrya College
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