Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Holly Bastin

Glenmore Park,Australia

Summary

Dynamic and dedicated professional with proven customer service and communication skills honed at McDonald's. Recognized for enhancing customer experiences and maintaining safety protocols while achieving high order accuracy. Committed to teamwork and continual improvement, I thrive in fast-paced environments and adapt quickly to new challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonalds
11.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Gym Receptionist

PURE FITNESS GLENMORE PARK
07.2024 - 03.2025
  • Kept front desk clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Monitored check-ins to identify delinquent accounts and collect payments.

Pick Packer

RUNAWAY THE LABEL, MARRACKVILLE
12.2023 - 12.2024
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.

Education

High School Diploma -

Xavier College
Llandilo, NSW
10.2023

Skills

  • Customer service
  • Communication skills
  • Safety protocols
  • Order fulfillment
  • Attention to detail
  • Workplace organization
  • Flexible scheduling
  • Conflict resolution
  • Problem solving
  • Employee training
  • Team leadership
  • Workplace safety
  • Team leadership and supervision
  • Food safety understanding
  • Cleaning and sanitation

Certification

  • Recipient of Biology third in course Award
  • [2023] from [Principle] for [Sporting recognition]

Timeline

Gym Receptionist

PURE FITNESS GLENMORE PARK
07.2024 - 03.2025

Pick Packer

RUNAWAY THE LABEL, MARRACKVILLE
12.2023 - 12.2024

Crew Trainer

McDonalds
11.2021 - Current

High School Diploma -

Xavier College

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Holly Bastin