Holly Bradley
Queanbeyan ,NSW
Summary
Dedicated professional with extensive experience at Golden Age Motor Inn, excelling in sanitation standards and customer service. Proven ability to maintain high cleanliness levels and resolve issues promptly, ensuring guest satisfaction. Skilled in kitchen equipment operation and effective communication, contributing to a collaborative team environment.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Punctual cleaner with several years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping.
Overview
3
3
years of professional experience
Work History
Cleaner/Kitchen Team Member
Golden age motor inn
Queanbeyan , Nsw
10.2023 - Current
- Making beds,
- Disinfected doorknobs, light switches, desks and other high-touch surfaces.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Scrubbed walls to remove scuff marks or stains.
- Washed windows both inside and outside of the facility.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Inspected rooms for cleanliness prior to guest arrival.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Provided assistance with laundry services when needed.
- Replaced air filters on heating and ventilation systems.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Inspected dining area prior to opening for any maintenance issues requiring attention.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Responded promptly to customer complaints regarding food quality or service issues.
- Set up food items for brunch buffet line.
- Adhered to established sanitation standards while preparing food items.
- Followed health and safety guidelines for food preparation and service.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Performed other related duties as assigned by supervisor.
- Consistently maintained high standards of personal hygiene during shifts.
- Maintained cleanliness of work areas throughout shift.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Barista/Cook's Assistant
Bohemian cafe and catering
Queanbeyan
07.2022 - 10.2023
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Ground beans for espresso shots according to individual customer specifications.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Created promotional displays for advertising special events or promotions at the cafe.
- Adhered to health department regulations concerning sanitation standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Education
High School Diploma -
Braidwood Central School
Braidwood12-2010
Skills
- Sanitation standards
- Kitchen equipment operation
- Hazardous materials handling
- Food safety practices
- Cleaning protocols
- Customer service
- Quality control
- Team collaboration
- Time management
- Attention to detail
- Problem resolution
- Effective communication
- Task prioritization
- Workplace organization
- Cleaning and sanitizing
- Sanitization procedures
- Able to lift 20kg
- Professional appearance
Timeline
Cleaner/Kitchen Team Member
Golden age motor inn
10.2023 - Current
Barista/Cook's Assistant
Bohemian cafe and catering
07.2022 - 10.2023
High School Diploma -
Braidwood Central School