Holly Brennan
Shepparton,VIC
Summary
Self-motivated professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Owner
Vive Hair & Beauty
Numurkah, VIC
09.2012 - Current
- Owned and operated a multi-service salon for 14 years
- Built and maintained strong supplier and brand relationships
- Educated staff and clients on product usage, benefits, and retail strategies
- Led a team of 6–7 staff with a focus on culture, performance, and development
- Maintained long-term client loyalty through trust-based communication
- Analyzed market trends to identify opportunities for new product development and service offerings.
- Established strong client relationships through excellent communication and attentive service, enhancing customer satisfaction and retention rates.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed and executed business strategies to drive revenue growth and market expansion.
- Implemented cost-reduction initiatives that improved profit margins and operational effectiveness.
TAFE Teacher / Industry Educator
GOTAFE
Shepparton, VIC
01.2010 - 01.2012
- Delivered vocational education aligned with industry standards
- Supported apprentices and emerging professionals
- Adapted communication to different learning styles
- Developed comprehensive lesson plans aligned with curriculum standards.
- Fostered positive learning environments to enhance student engagement and participation.
- Implemented innovative teaching strategies to accommodate diverse learning styles.
- Assessed student performance through regular evaluations and feedback sessions.
- Collaborated with colleagues to design interdisciplinary projects and activities.
Site Administration & Project Support
Mining & Engineering (WA)
Perth, WA
01.2007 - 01.2010
- Managed accommodation, logistics, and workforce coordination
- Accounts payable and receivable
- Liaised with stakeholders in high-responsibility environments
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Assisted in preparing reports, presentations, and correspondence for internal and external communication.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
International Hairdresser & Salon Spa Manager
Steiner & Princess Cruises
International Waters
01.2002 - 01.2007
- Delivered exceptional hair styling services to diverse clientele on board cruise ships.
- Delivered weekly on-stage presentations promoting the onboard salon and spa services, and product presentations.
- Managed a team of 3-4 hairdressers to deliver Company set KPI’s
- Built rapport quickly with diverse clientele/passenger’s
- Collaborated with team members to maintain a high standard of cleanliness and organization in salon area.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
Salon Manager
Verve Studio
Shepparton, VIC
2005 - 2006
- Oversaw daily salon operations, ensuring high-quality service and client satisfaction.
- Trained and mentored staff on best practices for customer engagement and product knowledge.
- Developed marketing strategies to enhance salon visibility and attract new clientele.
- Managed inventory levels, ordering supplies as needed to maintain optimal stock.
- Implemented scheduling systems to optimize staff efficiency and reduce wait times for clients.
- Conducted performance evaluations, providing feedback to enhance team productivity and morale.
- Collaborated with product representatives to negotiate favorable sales terms and pricing structures.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Hairdressing Apprentice
Reapers Hairdressing
Numurkah, VIC
1998 - 2002
Education
Cert IV - Hairdressing
Pivot Point
Melbourne, VICCertificate IV - Training & Assessment
GOTAFE
Shepparton, VICCert IV - Life Coaching
The Life Coaching Academy
Bundall, QLDCert IV - Small Business
The Life Coaching Academy
Bundall, QLDSkills
- Relationship Management
- Salon Education & Product Demonstration
- Account Growth & Retention
- Communication & Influencing
- Training & Mentoring
- Business Insight
- Time & Route Management
Certification
- Certificate IV Hairdressing
- Certificate IV Training & Assessment (TAE)
- Certificate IV Life Coaching
- Certificate IV Small Business
- First Aid (Current)
- Mental Health First Aid (Current)
Timeline
Owner
Vive Hair & Beauty
09.2012 - Current
TAFE Teacher / Industry Educator
GOTAFE
01.2010 - 01.2012
Site Administration & Project Support
Mining & Engineering (WA)
01.2007 - 01.2010
International Hairdresser & Salon Spa Manager
Steiner & Princess Cruises
01.2002 - 01.2007
Salon Manager
Verve Studio
2005 - 2006
Hairdressing Apprentice
Reapers Hairdressing
1998 - 2002
Cert IV - Hairdressing
Pivot Point
Certificate IV - Training & Assessment
GOTAFE
Cert IV - Life Coaching
The Life Coaching Academy
Cert IV - Small Business
The Life Coaching Academy