Holly Broadstock
Summary
Currently transitioning from a strong foundation in medical admin into the creative world. Studying Creative Industries & Media with a passion for content creation, visual branding, and aesthetic design. Eager to bring fresh, organised energy and a creative edge to a dynamic, design-led team.
Overview
4
4
years of professional experience
Work History
Medical Secretary
HeartHQ
06.2022 - Current
- Efficiently managing a busy diary with a high volume of patients
- Hospital coordination, ensuring theatre lists are organised and seamless
- Scheduling patient appointments and meetings in respective doctors’ calendars
- Liaising with reps, other practices, GP’s and hospitals
- Answering a high number of phone calls, ensuring excellent phone etiquette
- Key responsibilities
Medical Receptionist
HeartHQ
05.2021 - 06.2022
- Greeting patients in the clinic with a friendly and warm tone
- Booking follow up appointments, procedures and testing
- Processing private billings, as well as claims to Medicare and DVA
- Answering phones while interacting with patients in the clinic
- Liaising with appropriate doctors & secretaries
- Ensuring the clinic is clean and presentable
- Key responsibilities
- (promoted to Medical Secretary)
Education
Bachelor of Creative Industries And Media - Currently Studying
University of Southern Queensland
01-2027
Certificate III in Tourism & Events -
Redmako
11-2020
Queensland Certificate of Education -
Pacific Lutheran College
11-2020
Skills
- Computer proficiency
- Organisation and time management
- Adaptable
- Flexible
- Customer service
Timeline
Medical Secretary
HeartHQ
06.2022 - Current
Medical Receptionist
HeartHQ
05.2021 - 06.2022
Bachelor of Creative Industries And Media - Currently Studying
University of Southern Queensland
Certificate III in Tourism & Events -
Redmako
Queensland Certificate of Education -
Pacific Lutheran College
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