Holly Burke
Fletcher
Summary
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Casual Employee
KFC
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
Retail Sales Associate
Godfreys
10.2023 - 05.2024
- Reference Kiara - phone number - 0452594827
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Stocked merchandise, clearly labelling items, and arranging according to size or color.
Babysitter
Elle Godfrey's
06.2023 - 02.2024
- Reference: Elle Godfrey's - phone number - 0481737906
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
Casual Employee
McDonald's Restaurant
02.2022 - 10.2023
- Reference: Maddison Thomson Hiring Manager. Phone number - 0481952299, Email - maddisonthomson6@gmail.com
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
No Degree -
Callaghan College Jesmond Campus
Jesmond, NSW11.2024
Year 10 Certificate -
Callaghan College Wallsend Campus
Wallsend, NSW12.2022
Skills
- Corrective Actions
- Time Management
- Productivity Maximization
- Stocking and Receiving
- Self-Checkout Assistance
- Adaptable and Flexible
- Product and Service Sales
- Cash Register Operation
- Customer Assistance
Timeline
Casual Employee
KFC
10.2023 - Current
Retail Sales Associate
Godfreys
10.2023 - 05.2024
Babysitter
Elle Godfrey's
06.2023 - 02.2024
Casual Employee
McDonald's Restaurant
02.2022 - 10.2023
No Degree -
Callaghan College Jesmond Campus
Year 10 Certificate -
Callaghan College Wallsend Campus
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