HOLLY CHARLES
GOSNELLS,WA
Summary
Hardworking Radiological Receptionist, brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Medical ReceptionistSKG Radiology, Kelmscott
07.2021 - Current
- Our main function as a, is to provide excellence in patient services
- This involves attending to patients in an efficient and courteous manner, managing the reception room environment, ensuring the booking of appointments and process of patient coming through the branch is as smooth as possible
- Duties:
- Correctly booking patients
- Protocol patients to see if they are eligible for their MRI's and CT scans
- Answering phone calls and enquiries with respect, dignity and professionalism
- Scanning documents to and maintaining patient accounts and files
- Liaising with medical imaging employees to ensure patients are looked after correctly and efficiently
- Keeping the front desk maintained and stocked with information sheets supplies
- Using HICAPS and billing patients correctly
- I.e., Medicare, co-payments, private and overseas patients
- Understanding the human body and knowing various medical terminology in order to book, maintain and provide a consistent, correct and ethical service
Warehouse Assistant
S.J Fresh Produce, J
Canning
03.2020 - 02.2021
- Fresh as well in 2016)Duties:
- Maintain and distribute perishables in the cool rooms
- Picking and packaging orders
- Distributing correct produce to correct pallets ready for transport
- Cleaning shelves, floors and equipment
- Assisting with the stock take process
- Quality assurance and reporting
- Wrapping and securing stock onto pallets manually
- Bagging fruit and sleeving vegetables and herbs
- Using weighing machines for packing and bagging
- Counting and organizing UNITED crates
- Following Market City Authority policies and procedures
CookAboriginal Hostels Limited, Bidjar Hostel
12.2019 - 02.2020
- Prepare meals in accordance with AHL’s set menus, Food Safety Standards Australia and other relevant legislation
- Stock take management - rotate, receive and monitor food and kitchen supplies
- Ensuring the kitchen is maintained and cleaned to a high standard
- Prepare and clean the dining rooms for residents and guests
- The ability to respectfully communicate with residence
- Having an understanding of Aboriginal and Torres Straight Islanders cultures to provide a safe and culturally respectful environment for the residence and guests
CleanerLesmurdie Senior
Department of Education
10.2018 - 01.2020
- Stripping and sealing
- Cleaning certain parts of the school site I.e
- Vacate cleaning
- Vacuuming carpeted areas and mopping floors
- Sweeping uncarpeted areas
- Emptying and cleaning bins
- Spot cleaning of spillages
- Cleaning desks, seats and skirting boards
- Cleaning toilet areas and replenishing toiletries
- Cleaning doors and windows
- Checking stock levels of cleaning materials
- Report all defects/hazards immediately to the head cleaner or line manager
Picker/Packer
CTI Logistics
02.2016 - 06.2016
- Quality assurance and reportingReceipt and dispatch of goods
- Inventory Control
- Checking batch and serial numbers
- General warehouse duties
- Assisting with the stock take process
- Pick packing with an hourly number of picks that needed to be achieved
- Operating electric pallet jacks
- Palletising pallets for dispatch
Warehouse Assistant
S.J Fresh, Market
02.2015 - 01.2016
- Maintain and distribute perishables in the cool rooms
- Picking and packaging orders
- Distributing correct produce to correct pallets ready for transport
- Cleaning shelves, floors and equipment
- Assisting with the stock take process
- Quality assurance and reporting
- Wrapping and securing stock onto pallets manually
- Bagging fruit and sleeving vegetables and herbs
- Using weighing machines for packing and bagging
- Counting and organizing UNITED crates
- Following Market City Authority policies and procedures
Crew Member
McDonald’s
Maddington
02.2013 - 05.2014
- Cash handling/EFTPOS experience
- Serving customers in a professional and efficient manner
- Maintaining cleanness of store and work stations
- Food safe handling practices
- Maintaining equipment
- Compliant with OHS practices
- Serve food and drinks responsibly whilst following food safety procedures
- Stocking the fridges and doing Stock take
- Restocking and maintaining correct levels of stock for the store
Cashier
assistantFood Works, Gosnells
01.2011 - 03.2012
- Cash handling/EFTPOS experience Serving customers in a professional and efficient manner
- Maintaining stocking and replenishment of shelves
- Training and induction of new employees
- Maintaining cleanness of store
- Maintaining food safe handling practices when around or preparing food
Education
Cert III Business Administration (Medical) - Business Administration
South Metropolitan TAFE
Thornlie, WA2021
Cert IV Education Assistant (Special Needs) - undefined
South Metropolitan TAFE
2017
Cert III Education Assistant (Mainstream) -
South Metropolitan TAFE
2017
Provide First Aid (HLTAID003) - undefined
South Metropolitan TAFE
2017
C - A Class Drivers Licence - undefined
2017
SMARTMOVE - General and - undefined
2017
SMARTMOVE – General and Health & Community Services Industry Modules - undefined
2017
Cert I Hospitality - undefined
Southern River College
2012
Award For Certificate 1 Hospitality (runner-up) -
Southern River College
2012
Western Australian Certificate of Education - undefined
Southern River College
2012
Skills
- Teambuilding
- Decision-Making
- Multitasking Abilities
- Analytical and Critical Thinking
- Interpersonal Communication
- Planning and Coordination
- Organization and Time Management
- MS Office
- Data Entry
- Attention to Detail
- First Aid/CPR
- Good Telephone Etiquette
- Flexible and Adaptable
- Teamwork and Collaboration
- Dependable and Responsible
Timeline
Medical Receptionist
Medical ReceptionistSKG Radiology, Kelmscott
07.2021 - Current
Warehouse Assistant
S.J Fresh Produce, J
03.2020 - 02.2021
CookAboriginal Hostels Limited, Bidjar Hostel
12.2019 - 02.2020
CleanerLesmurdie Senior
Department of Education
10.2018 - 01.2020
Picker/Packer
CTI Logistics
02.2016 - 06.2016
Warehouse Assistant
S.J Fresh, Market
02.2015 - 01.2016
Crew Member
McDonald’s
02.2013 - 05.2014
Cashier
assistantFood Works, Gosnells
01.2011 - 03.2012
Cert III Business Administration (Medical) - Business Administration
South Metropolitan TAFE
Cert IV Education Assistant (Special Needs) - undefined
South Metropolitan TAFE
Cert III Education Assistant (Mainstream) -
South Metropolitan TAFE
Provide First Aid (HLTAID003) - undefined
South Metropolitan TAFE
C - A Class Drivers Licence - undefined
SMARTMOVE - General and - undefined
SMARTMOVE – General and Health & Community Services Industry Modules - undefined
Cert I Hospitality - undefined
Southern River College
Award For Certificate 1 Hospitality (runner-up) -
Southern River College
Western Australian Certificate of Education - undefined
Southern River College
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