Summary
Work History
Education
Skills
References
Timeline
Generic

Holly Costello

Hamilton ,QLD

Summary

Experienced administrator with over 3 years of experience..Proficient in managing and delivering exceptional customer service. Skilled in process improvement, scheduling, and record-keeping. Known for maintaining high professionalism and efficiency in a fast-paced environment. Proven ability to contribute to a positive and productive workplace.

Work History

Sales & Marketing Administrator

Porsche Centre Bolton
Bolton
  • Managed and organised track days, golf days and events of up to 50 people
  • Allocated motorsport event tickets
  • Regular communication with customers to build a relationship and became a point of contact for any issues or queries
  • Cleansed data and issued GDPR consent forms
  • Sent out 100+ letters per month to customers
  • Handled up to 30 overflow reception calls a day
  • Assisted accounts team
  • Allocated registration numbers and taxation for new vehicles and make sure all documentation is correct
  • Worked with the sales team through the sales process to deliver right first time for the customer
  • Invoiced and registered manufacturer warranties
  • Created vehicle 9ob sheets for the service department
  • Managed vehicle stock and vehicle deliveries
  • Produced customer paperwork.

Accounts Administrator

CLC Accountants
Bolton
  • Promoted welcoming environment while managing receptionist area and jelding requests for information
  • Input customer data
  • Answered any queries via email and telephone
  • Oversaw organisation and retrieval of Accounts records
  • Greeted visitors, and responding to telephone and in person requests for information
  • Organised jles, developed spreadsheets, faxed reports, and scanned documents
  • Managed over 50 phone calls a day
  • Provided excellent customer service.

Education

GCSE -

Thornleigh Salesian College
Bolton
06.2019

Skills

  • Time Management
  • Fast Learner
  • Ability to Work in a Team
  • Adaptability
  • Customer Service
  • Microsoft Office
  • Attention to Detail

References

Steve Webb, Porsche Centre Bolton, Steve.webb@porschebolton.co.uk, 01204 559911

Timeline

Sales & Marketing Administrator

Porsche Centre Bolton

Accounts Administrator

CLC Accountants

GCSE -

Thornleigh Salesian College
Holly Costello