Holly Court
Toys R Us
Coffs Harbour,NSW
26
years of professional experience
Work History
Coffee Roasting Assistant
7 Years 4 Months- Participated in team projects, enhancing collaboration and efficiency across tasks.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Retail/Customer Service Assistant
5 Years- Delivered exceptional customer service through effective communication and problem-solving skills.
- Assisted in training new staff on customer interaction protocols and company policies.
- Managed customer inquiries efficiently, ensuring timely resolution and satisfaction.
- Collaborated with team members to improve service delivery processes and enhance customer experience.
- Mentored junior staff, fostering a collaborative environment that encouraged professional growth and development.
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
Timeline
Coffee Roasting Assistant
01.2019 - 05.2026Read More
Retail/Customer Service Assistant
Toys R Us
01.2000 - 01.2005Read More